Business Operations Manager

Honeycomb Insurance is a deep-tech property and casualty digital insurer specializing in providing tailored coverage for landlords and condominium associations. Using advanced computer vision and AI developed by insurance industry experts, Honeycomb has developed a best-in-class underwriting engine that delivers competitive pricing and customized policies for a diverse range of properties often overlooked by traditional carriers – all while maintaining an industry-leading loss ratio. Its intuitive, streamlined platform eliminates the need for lengthy approval processes and physical property inspections, making the insurance process faster and more efficient.

Headquartered in Chicago, Illinois, with additional offices in the United States and Israel, Honeycomb operates across 18 major states, covering 60% of the U.S. population, and manages insured assets exceeding $45 billion.

About The Opportunity

As Honeycomb’s Business Operations Manager, you will play a pivotal role in driving cross-functional projects aimed at achieving impactful business outcomes. Reporting to the VP of Business Operations, you will collaborate closely with teams across Underwriting, Marketing, Sales, RevOps, Support, Product, and R&D. Your impact will be measured by how well you lead initiatives, design and optimize processes, improve efficiencies, and ensure operational alignment with the company's overall strategic goals.

What You’ll Do

• Lead Initiatives:
  
  • Drive critical cross-functional initiatives autonomously with input from various teams and leaders across Honeycomb
  • Manage all aspects of your key initiatives including analyses, business case development, strategic and tactical planning, execution, reporting, enablement, and impact tracking

• Process Innovation:
  • Identify areas for operational improvement across various functions and propose data-driven solutions to streamline processes and increase efficiency.
  • Recommend and implement various operational AI-based solutions to drive scale across various operational teams.
  • Document and implement updated processes, dataflows, operational workflows, and operational tools that contribute to better operational performance and scalability.
• Data-Driven Insights:
  • Conduct analysis on critical KPIs to understand end to end metrics
  • Leverage data analytics to recommend various improvement areas, with company’s strategic goals (OKRs) in mind
  • Work closely with BI and RevOps teams to build operational dashboards in Tableau to manage processes and business outcomes
•  Stakeholder Communication & Reporting:
  • Partner with senior leadership to define and prioritize strategic initiatives that drive measurable business results.
  • Lead and manage cross-functional strategic initiatives, ensuring alignment with business objectives and timelines.
  • Provide regular updates to leadership and cross-functional teams on project status, risks, and outcomes.
  • Prepare reports and presentations on key performance indicators (KPIs), project progress, and results.
• Change Management & Implementation:
  • Drive the execution of process changes and new initiatives across the company, including adoption reporting and impact tracking 
  • Provide enablement and training to internal teams to help them navigate new processes and systems.

What You Bring

• Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred).
• 5 years of experience in consulting, operations management, underwriting operations, or strategic initiatives, preferably in an InsureTech, tech, Insurance technology department, or financial services environment.
• Strong experience managing cross-functional teams and driving projects that deliver tangible business results.
• Strong in data analysis and using analytics tools (Excel, Tableau, SQL, etc.) to inform decisions.
• Excellent communication and presentation skills, with the ability to influence and collaborate with senior leadership and teams.
• Proven ability to autonomously manage complex projects with multiple stakeholders and tight deadlines.
• Knowledge of insurance industry trends and regulatory environment is a plus.
• Ability to express and consider diverse opinions.
• Passion for acquiring, applying, and sharing knowledge.
• Must be based in Chicago and excited about working hybrid from the office 2 - 3 days a week.
• Willingness to travel as necessary (up to 20%).

Benefits

• Salary Range: $110,000 - $130,000 (Pending Experience) Bonus
• Health benefits.
• Employee stock options.
• 401(k) plan.
• Flexible paid time off.
• Paid national holidays.

Salary : $110,000 - $130,000