What are the responsibilities and job description for the Customer Success Strategic Advisor position at Honeywell?
Delivering Results Through Strategic Program Management
We are seeking a highly skilled Customer Success Strategic Advisor to join our team at Honeywell. In this role, you will be responsible for developing and executing strategic plans to achieve customer satisfaction and loyalty.
You will work closely with our cross-functional teams to identify opportunities for growth and development, and develop strategies to capitalize on these opportunities. Your strong analytical and problem-solving skills will be essential in driving business growth and improving customer outcomes.
Key Responsibilities:
- Develop and execute strategic plans to achieve customer satisfaction and loyalty.
- Collaborate with cross-functional teams to identify opportunities for growth and development.
- Develop strategies to capitalize on identified opportunities.
- Monitor and report customer satisfaction and loyalty metrics.
- Provide guidance to program teams and train new employees on project steps and requirements.
About Honeywell:
Honeywell International Inc. invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets.