What are the responsibilities and job description for the Technical Support Specialist for Conveyors and Material Handling Equipment position at Honeywell?
Job Summary
Honeywell is seeking a Sr. Field Service Technician to provide technical support and expertise to our customers in the Industrial Automation business unit.
About the Role
This role involves troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
Key Responsibilities
- Troubleshoot and resolve complex technical issues for customers.
- Provide expert-level technical support for our Industrial Automation solutions.
- Collaborate with cross-functional teams to ensure smooth implementation of solutions.
- Lead training sessions for customers and field service technicians.
As a Sr. Field Service Technician, you will have hands-on experience with PLC systems, sensors, motors, inverters, control panels, hydraulics, pneumatics, and gearboxes. You will also conduct both preventive and reactive maintenance tasks, use CMMS to report work orders and provide breakdown data, and perform maintenance and troubleshooting for all electrical and mechanical aspects of Material Handling Equipment (MHE), such as conveyor systems, sortation systems, robotics, and Automated Storage and Retrieval Systems (ASRS).
Requirements
- At least 2 years of relevant experience or education in Material Handling Equipment, including conveyors, sortation systems, and mechanical troubleshooting/maintenance/installation.
- High School Diploma or equivalent.
- Strong technical expertise in Industrial Automation technologies.
- Excellent problem-solving and troubleshooting abilities.
- Ability to clearly communicate technical concepts to both technical and non-technical audiences.
- Strong customer focus and relationship-building skills.
About Us
Honeywell is a leading provider of industrial automation solutions, enabling process industry operations, creating world-class sensor technologies, automating supply chains, making warehouses smarter, and improving worker safety.
