Demo

Desktop Support Technician

Honor Foods
Philadelphia, PA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 8/10/2025
Join Our Dynamic IT Team!

Are you a tech-savvy problem solver with a passion for providing top-notch support? We’re looking for a Desktop Support Technician to keep our business running smoothly in a fast-paced, customer-oriented environment. You’ll work hands-on with employees at all levels—troubleshooting, maintaining, and improving our IT infrastructure.

What You’ll Do:

  • Provide technical support for desktops, laptops, mobile devices, printers, and more.
  • Troubleshoot hardware/software issues and ensure seamless IT operations.
  • Work alongside our corporate helpdesk team to resolve open Jira tickets.
  • Install, configure, and maintain IT equipment for employees, including new hires.
  • Support Microsoft 365 and other enterprise applications.
  • Maintain IT security, including software updates, patches, and threat response.
  • Assist in IT projects and on-site/remote user support.

What We’re Looking For:

  • Education: Bachelor's degree in Computer Science or related field preferred.
  • Experience: 2-4 years in desktop support, troubleshooting Windows, Mac, Linux, and Android OS.
  • Strong problem-solving skills with the ability to work independently.
  • Familiarity with networking protocols (TCP/IP, DNS, DHCP).
  • Experience imaging PCs and managing software licensing.
  • Ability to lift and move IT equipment as needed.
  • Excellent communication and organizational skills.

Why Join Us?

We offer a collaborative, fast-paced environment where your technical skills and problem-solving abilities will make a real impact. If you’re ready to take the next step in your IT career, apply today!

Apply Now!

Honor Foods is an Equal Employment Opportunity Employer and will not permit discrimination against or harassment of any applicant or employee on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, veteran’s status, genetic information, or on the basis of any personal characteristic protected under federal, state, or local law.

California applicants can view the CCPA Notice here.

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