What are the responsibilities and job description for the Desktop Support Technician position at Honor Foods?
Join Our Dynamic IT Team!
Are you a tech-savvy problem solver with a passion for providing top-notch support? We’re looking for a Desktop Support Technician to keep our business running smoothly in a fast-paced, customer-oriented environment. You’ll work hands-on with employees at all levels—troubleshooting, maintaining, and improving our IT infrastructure.
What You’ll Do:
We offer a collaborative, fast-paced environment where your technical skills and problem-solving abilities will make a real impact. If you’re ready to take the next step in your IT career, apply today!
Apply Now!
Honor Foods is an Equal Employment Opportunity Employer and will not permit discrimination against or harassment of any applicant or employee on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, veteran’s status, genetic information, or on the basis of any personal characteristic protected under federal, state, or local law.
California applicants can view the CCPA Notice here.
Are you a tech-savvy problem solver with a passion for providing top-notch support? We’re looking for a Desktop Support Technician to keep our business running smoothly in a fast-paced, customer-oriented environment. You’ll work hands-on with employees at all levels—troubleshooting, maintaining, and improving our IT infrastructure.
What You’ll Do:
- Provide technical support for desktops, laptops, mobile devices, printers, and more.
- Troubleshoot hardware/software issues and ensure seamless IT operations.
- Work alongside our corporate helpdesk team to resolve open Jira tickets.
- Install, configure, and maintain IT equipment for employees, including new hires.
- Support Microsoft 365 and other enterprise applications.
- Maintain IT security, including software updates, patches, and threat response.
- Assist in IT projects and on-site/remote user support.
- Education: Bachelor's degree in Computer Science or related field preferred.
- Experience: 2-4 years in desktop support, troubleshooting Windows, Mac, Linux, and Android OS.
- Strong problem-solving skills with the ability to work independently.
- Familiarity with networking protocols (TCP/IP, DNS, DHCP).
- Experience imaging PCs and managing software licensing.
- Ability to lift and move IT equipment as needed.
- Excellent communication and organizational skills.
We offer a collaborative, fast-paced environment where your technical skills and problem-solving abilities will make a real impact. If you’re ready to take the next step in your IT career, apply today!
Apply Now!
Honor Foods is an Equal Employment Opportunity Employer and will not permit discrimination against or harassment of any applicant or employee on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, veteran’s status, genetic information, or on the basis of any personal characteristic protected under federal, state, or local law.
California applicants can view the CCPA Notice here.
