What are the responsibilities and job description for the Cashier/Customer Service position at Hoods Discount Home Center of Fenton?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the face of our store, providing exceptional customer service while efficiently handling transactions. Your ability to communicate effectively and create a welcoming environment will be essential in enhancing the customer experience.
Responsibilities
- Greet customers warmly and assist them with their inquiries.
- Process transactions accurately using the cash register and handle cash with care.
- Demonstrate product knowledge to help customers make informed purchasing decisions.
- Maintain a clean and organized checkout area to ensure a pleasant shopping experience.
- Handle customer complaints or concerns professionally, providing solutions to enhance satisfaction.
- Utilize retail math skills.
- Collaborate with team members to achieve sales goals and promote store promotions effectively.
- Uphold phone etiquette when answering customer calls, providing information or directing inquiries appropriately.
Qualifications
- Previous experience in a retail or customer service environment is preferred.
- Strong communication skills with the ability to connect with customers and understand their needs.
- Proficiency in cash handling and experience operating a cash register is highly desirable.
- Familiarity with retail sales techniques and strategies for upselling products.
- Ability to demonstrate products effectively, enhancing the overall shopping experience for customers.
- A positive attitude, strong work ethic, and willingness to learn are essential traits for success in this role.
Join our team as a Customer Service Associate / Cashier and play an integral part in creating memorable shopping experiences for our customers!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Farmington, MO 63640 (Required)
Work Location: In person
Salary : $15