What are the responsibilities and job description for the VP of Mortgage Services Executive position at Hoosier Hills Credit Union?
Mortgage Operations Overview
The Vice President of Mortgage Operations is responsible for leading the back-office mortgage services function at Hoosier Hills Credit Union. This role oversees multiple teams committed to delivering exceptional mortgage experiences across all fulfillment channels.
- Monitor workflows and queues to ensure service levels are met.
- Develop process improvements and actively seek methods to streamline business processes.
- Ensure accountability for teams and their goals.
