What are the responsibilities and job description for the INSTALL COORDINATOR position at HOP Energy, LLC?
SUMMARY
Supports the equipment installation operation process including scheduling and customer contact.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinating installation jobs with equipment sales reps and installation crews.
- Communicating with the sales reps daily regarding open installation dates.
- Maintaining an installation schedule.
- Entering leads into a Lead Management Database.
- Communicate with customers to schedule and inform them of the progress of their installation.
- Review sales orders to verify that all paperwork and documents are complete and included in the sales jacket
- Accurately enter customer information and equipment into system
- Insure accurate and timely customer and vendor billing and payment processing.
- Will be required to be available for emergency situations (nights, weekends, holidays).
- Basic excel knowledge.
- Interact with the following teams: Sales, Customer Service, Credit, Outside Vendors
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
- Ability to read, create and interpret Excel, Word, PowerPoint, reports and presentations as well as industry and company specific programs.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
