What are the responsibilities and job description for the Behavioral Health Medical Assistant position at Hope Family Health?
Job Description
Job Description
Position Description – Behavioral Health Medical Assistant
Board Approval Date
08 / 25 / 2021
Reports to
Behavioral Health Services Manager
Dual Supervisor
Director of Behavioral Health Services
Division
Behavioral Health Care
Exempt / Non-Exempt Status
Non-Exempt
Security Roles
Clinical Care Specialist
JOB SUMMARY : We are seeking a compassionate and dedicated Medical Assistant to join our Behavioral Health Department at our Federally Qualified Health Center (FQHC). As a Medical Assistant in the Behavioral Health Department, you will play a crucial role in providing comprehensive healthcare services to individuals with behavioral health conditions. Your clinical expertise, empathy, and commitment to mental health will contribute to our mission of delivering high-quality, accessible, and patient-centered care to our diverse community. This position offers an exciting opportunity to make a positive impact on the well-being of individuals facing behavioral health challenges.
PRIMARY DUTIES AND RESPONSIBILITIES :
- Patient Care and Assessment :
Conduct initial assessments of patients with behavioral health conditions, gathering relevant medical history and information.
Respond to behavioral health crises, assessing and de-escalating situations as needed.
Maintain accurate and up-to-date patient records, documenting assessments, interventions, and progress notes.
Collaborate effectively with Psychiatric Nurse Practitioners ,therapists, and other healthcare professionals to ensure coordinated and integrated care.
Educate patients, families, and the community about mental health conditions, treatment options, and available resources.
OFF-SITE WORK :
Although it is not typical, off-site work could, at times, be required for this position. This off-site work will typically include but is not limited to performing medical assistant duties (i.e. Telehealth Visits from home, Health Fairs, other HOPE sponsored events and attending meetings, trainings or conferences.)
SKILLS / QUALIFICATIONS :
Note : This job description is intended to convey information essential to understanding the scope of the Behavioral Health Medical Assistant position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed.
This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)
HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.
Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.
