Program Manager

Job Summary

The Program Manager is a key role within the HOPE for Prisoners organization that coordinates programs and manages federal, state, and local grants, including Workforce Innovation and Opportunity Act (WIOA). Reporting to the COO, this position designs programs that align with the mission and support the goals of the organization. Experience in supervision and leadership are essential as the Program Manager will lead a team of staff members to execute client programs and provide overall oversight of grants and their outcomes. Strong knowledge of WIOA is a requirement of this position.

Must possess and maintain a valid Class C Driver’s License at the time of appointment

Essential Job Functions

• Responsible for planning, coordinating, and tracking program activities.
• Coordinates multiple programs/projects within the organization to ensure that they are benefiting each other and aligning with overall business goals.
• Represents the HFP organization at meetings and events and conducts presentations to grant administrators and community partners.
• Develops and monitors client training and development programs and works closely with case management staff to determine necessary training for special population clients.
• Oversees all activities directly related to grant management, toinclude supervision of team members, reporting, budgeting, maintaining staffing levels and monitoring outcomes.
• Ensures effective systems to track progress and regularly assess program components to measure successes that can be communicated to executive staff, funders, and grant administrators.
• Maintains strong communication and partnerships with grant administrators and community resource partners.
• Leads internal program evaluation activities and makes recommendations for improvement and efficiency.
• Works closely with executive management in creating and managing long-term goals.
• Ensures goals are met in areas including customer satisfaction, safety, quality, and team member performance.
• Produces accurate and timely reporting of program status throughout strategic planning and funding cycles.
• Takes a leadership role in seeking out and soliciting new funding opportunities.
• Monitors and tracks grant, and WIOA program budgets and communicates progress with staff and management.
• Maintains relationship with partners and vendors in the community and builds creative developmental programs geared to the reentry population
• Tracks progress and impact of training relative to client barriers and progress through the HFP program.
• Assists with coordinating workshops, conferences and resource events in the local community that will benefit the clients and mission of HFP.
• Develops solid working relationship with organizations members and key stakeholders in the community.
• Works to refine the various program elements, particularly assisting with life skills, personal development, and leadership courses for clients of HFP.
• Remains current and aware of all Federal, State, and Local grants and grant requirements and communicates changes and updates with program staff.
• Supervises grant program staff and provides training, oversight, and evaluations for assigned employees.
• Takes responsibility for quality control and oversight of grant activities and all WIOA client programming components.

Education:

Bachelor’s degree plus three years related experience; or equivalent combination of education and experience will be considered.

Experience:

• Minimum 3 years’ experience managing Federal, State, and Local grants including WIOA
• Understanding of grant management including reporting, invoicing, and monitoring outcomes.
• Proven experience in building and maintaining key stakeholder relationships.
• 3 to 5 years successful working experience preferably within a nonprofit or a social impact organization.
• Understanding of project and program management.
• Background of success in process improvement, program development and coordinating projects.
• Commitment to results; "can-do" mindset with emphasis on accountability.
• Experience with managing and motivating staff and team members.

Knowledge, Skills, and Abilities:

• Excellent communication and presentation skills.
• Ability to multi-task and prioritize, work autonomously, establish timelines, and meet deadlines.
• Extensive knowledge of federal, state, and local grants including reporting procedures and measuring outcomes.
• Results oriented professional with creativity, drive, and leadership skills to manage and grow programs.
• Demonstrated leadership ability and confidence – ability to motivate staff.
• Excellent analytical, reasoning, and problem-solving skills.
• Ability to maintain compliance and oversee grant monitoring and quality control.
• Demonstrated competency in strategic planning and business development.
• Working knowledge of data analysis and performance/operations metrics.
• Proficient in the use of MS Office and client management systems.
• Ability to strategize and solve problems.
• Strong leadership and organizational skills.

Abilities:

Requires the ability to gather and analyze facts, to devise solutions to problems, to prepare clear and concise reports, follow instructions, attention to details and to perform with a high level of accuracy, and completeness. Ability to work in a team environment; work effectively with others, provide effective client service and public relations, display strong interpersonal and communication skills, both verbally and in writing, organize, prioritize, research, and plan. Ability to correctly interpret, explain and apply policies and procedures, understand, and follow oral and written instructions, ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to interact with a variety of individuals from socio-economic, ethnic, and cultural backgrounds in sensitive or difficult situations. Ability to tolerate stress and successfully perform with the expectation to meet critical deadlines.

Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, or otherwise). Requires repeating the same physical activities or mental activities over and over; requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities. Requires the ability to lift and move boxes up to 40 pounds. Requires travel to multiple sites and locations.

Work Environment:

Requires working indoors in environmentally controlled conditions. Job tasks are performed in close physical proximity to other people. Travel to multiple sites. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle, or feel; reach with hands and arms; talk or hear; on occasion, climb or balance; stoop, kneel, crouch, or crawl. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Must possess and maintain a valid Class C Driver’s License at the time of appointment and be willing to travel throughout the community.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have a valid driver's license

Work Location: In person

Salary : $60,000 - $75,000