Chief Operating Officer

Description

Essential Duties

· Manages the overall financial, site operations, and human resources operations of the organization, including, but not limited to: ensuring that continuing contractual obligations are being fulfilled; allocating resources for greater program effectiveness and efficiency; developing policies and program objectives for Board consideration. 

· Provides effective leadership of administrative staff; develops and implements short and long-range fiscal plans and policies for the benefit of the organization and its clients. 

· Promotes HOPE, Inc. as the premier peer support organization to the behavioral health community and prospective funding sources. 

· Liaison with other organizations, RBHA, Health homes, Health Plans Healthcare and various foundations and centers within the behavioral health community; coordinates business activities with those of other agencies for mutual benefit. 

· Represents HOPE, Inc. in its business relationships with government agencies, community organizations, suppliers, competitors, professional organizations and similar groups. 

· Ensure compliance with and support of Board directives, agency contracts and established policies and procedures. 

· Protects the organization’s legal interests and maintains its operations within the law; retains and works with outside counsel to obtain opinions or to handle claims and litigation. 

· Developing and executing long-term operational plans aligned with company strategy. 

· Identify opportunities, anticipate challenges, and develop effective strategies to achieve business goals. Understanding financial statements and managing budgets to optimize profitability. 

· Budgeting, financial planning, and analysis to ensure that resources are allocated effectively.

· Oversees the human resources function to ensure optimum staffing and utilization of competent staff, recommending policy changes to benefits, compensation, employment, training and other areas as appropriate. 

· Ensures that programs and operations conform to the policies of the Board of Directors, contracts, accreditation, and licensure. 

· Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate, and complete reports on the operating condition of the company. 

· Responsible for risk management in the organization, including Identifying potential risks and developing mitigation strategies in all areas of oversight.

· In collaboration with the CFO, develop, direct and administer all financial plans, auditing quarterly and adapting the plan based on financial information.

· Support and advise the CEO in decision making

Requirements

(Required) Peer -  Individuals must have first- hand knowledge of a behavioral health condition or substance abuse issue, whether or not they received treatment or medication or identify as a family member of someone in recovery.  Preference will be given to candidates who identify as a peer.

• Bachelor’s Degree and related work experience required.
• Requires a minimum of 5 years experience in a leadership role in a public health setting.  
• MPH, MHA, MPA or similar education preferred. 

· Must be at least 21 years of age per licensing requirements.

· Strong management, leadership and organizational skills 

· Effective oral and written communications skills 

· Ability to plan and implement organization-wide activities (developing strategies, budgeting, developing policies and procedures, and organizing the functions necessary to accomplish the activities) 

· Skills in staffing effectively; selecting, training and developing employees; directing employees toward desired objectives; delegating, motivating, resolving problems; and controlling the functions (developing performance standards, measuring results, taking corrective action and rewarding employees as appropriate) 

· Knowledge of the principles and techniques of budgeting, financial planning, grant administration, contract administration and negotiation, medical billing administration, human resource administration

· Financial literacy enabling management of budget of up to $1 million annually 

· Ability to translate mission and vision into actionable plans and initiatives.

· Strong emotional intelligence, including the ability to understand and manage their emotions, and the emotions of others on their team. 

· Effectively navigate complex situations, build strong relationships, and foster a positive work environment. 

Salary : $90,000 - $110,000