What are the responsibilities and job description for the Practice Manager position at Hope Mills Urgent Care & Medical Clinic?
We are seeking a dedicated and experienced Medical Office Team lead to oversee the daily operations of our medical facility along with the Practice manager. The ideal candidate will have a strong background in medical office assisting or management PREFERRED with two years or more under your belt. This role requires exceptional organizational skills, attention to detail, and the ability to lead a team effectively while ensuring compliance with healthcare regulations. You will be working and take on task from the current practice Manager. The goal is to work you up to Manage the practice alongside the Practice manager.
Responsibilities
- Partners with the Center Manager in fostering a positive team environment and acts as a resource to both Center Manager and Team Members
- Assists the Center Manager in day to day operations in clinical flow, patient satisfaction and adherence to State and Federal regulations
- Commits to a minimum of 30-40 hours per work week of scheduled floor time
- Ensures that all supplies and necessary equipment are available within clinic
- Communicates regularly with Center Manger to quickly resolve issues within the clinic if the Manager is remote for the day
- Partners with Manager to ensure that all weekly responsibilities are accurately completed- to include supply orders
- Performs other duties as assigned.
- proven ability to conform to shifting priorities, demands and timelines. When manager has delegated
- Manage the daily operations of the medical office, ensuring efficient workflow and high-quality patient care.
- Assisting with scheduling, patient intake, and billing processes to ensure accuracy and efficiency.
- Maintain compliance with OSHA/HIPAA standards and other regulatory requirements.
- Address patient inquiries and concerns promptly to maintain high levels of satisfaction. MUST be able to know how to diffuse situations that may occur and have quick thinking skills to defuse the problem.
Experience
- Proven experience in medical office management or a similar role is required. 2 years
- Familiarity with practice management systems such as eclinical works
- Excellent communication skills, both verbal and written, with the ability to interact effectively with patients and staff.
- Strong organizational skills with an emphasis on attention to detail and multitasking capabilities.
Join our team as a Medical Office Team lead where you will play a vital role in enhancing the operational success of our facility while contributing positively to patient care experiences. There is room to grow.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Ability to Commute:
- Hope Mills, NC 28348 (Required)
Ability to Relocate:
- Hope Mills, NC 28348: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19