What are the responsibilities and job description for the Insurance and Billing Coordinator position at Hope & Serenity Health Services, LLC?
About us
Hope & Serenity Health Services, LLC provides holistic women’s mental health services, inclusive of individual therapy, family therapy, therapy for children, medication management, assessments, and sex and relationship therapy. The services we provide honor our company's core values: integrity, compassion, inclusivity, & respect. We have a serene and welcoming office space, caring and supportive team members, and believe in healthy work-life balance.
You can learn more about us by visiting our website at: https://www.hopeserenityhealth.com/
We are excited to hire a new team member for our agency.
As the Insurance and Billing Coordinator for H&S, your knowledge, skills, compassion and background will be applied to support team members and clients in the following ways:
- Provide clients with courteous and compassionate care through the provision of accurate billing information
- Conduct insurance verification and eligibility for services
- Provide an explanation of benefits to clients and providers in a way that is understandable
- Timely submit electronic billing to insurance carriers using online software
- Keep clear and detailed billing notes in client's electronic health record (EHR)
- Collect client co-pays and deductibles
- Call and work with insurance companies to reconcile claim denials, issues or reprocessing
- Posts payments to accounts in the EHR
- Follow up on denials from payments posting
- Perform regular, timely review and follow up of collection accounts
- Prepare and present month-end reports to the company CEO
- Accurately interpret Explanation of Benefits (EOB) and collection reports
- Sends necessary invoices to clients
- Other administrative tasks as assigned (e.g., answering phones, some scheduling)
The ideal candidate for this position is someone who:
- Is looking for an agency to grow with
- Honors diversity, equity, and inclusion
- Is detail-oriented
- Has medical billing experience(e.g., use of CPT codes, submitting claims, resolving insurance issues) [required] (with a mental health agency, preferred)
- Has experience with the billing software (Simple Practice) (preferred)
- Has experience with communication and report software programs and tools (e.g, email, Word, Excel, PowerPoint, etc.)
- Enjoys working with people
- Is initiative driven/self-motivated
- Enjoys and honors being part of a trusting and supportive team
- The ability to work a part-time schedule (15-20 hours per week) during day-time hours at least 2-3 days per week [required] - this position allows a hybrid schedule of some work from home and some work in the office setting.
To apply for this position:
Please submit a resume (required) and cover letter (required) outlining your interest in working for this agency and your experience as it relates to the requirements of this position.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- LGBTQ friendly workplace
- Age-inclusive
Job Type: Part-time
Pay: $19.06 - $19.48 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee assistance program
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $19
