Medical Receptionist

POSITION SUMMARY: Maintains a customer service rapport with patients to encourage and assist patients to access care.

QUALIFICATIONS: The Medical Receptionist will be well-organized and attentive to detail. The ideal candidate would have at least one year of medical experience, maintain a teamwork approach to everyday tasks, possess a strong work ethic, and have excellent communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Establishing and maintaining patient communication.

2. Managing and scheduling patient appointments

3. Responding to new patient requests

4. Responding to existing patient communications

5. Minimizing no shows and cancellations

6. Being familiar with practice services and fees

7. Support the back office, as needed

8. Completes all required documentation, internal communications daily or within the specified timeframe.

9. Notifies appropriate staff/providers of any schedule changes.

10. Completes charges accurately and in a timely manner.

11. Provides miscellaneous clerical support as needed.

12. Keeps office clean, organized, and without clutter. Assists in ordering office supplies.

13. Assist with Xeroxing and posting advance schedules. Retrieve and send faxes.

14. Assists patients, visitors, other departments, coworkers and providers as necessary; exhibits excellent customer relations. Shows courtesy, compassion and respect. Answers telephone and reports all messages promptly, using effective telephone etiquette.

15. Completes assigned duties in a timely fashion and organizes work to complete duties effectively and efficiently.

16. Reports to work at the start of shift ready to perform assigned duties, abides by attendance policy to include regular staff meeting attendance.

17. Other duties as assigned by supervisor, Executive Team, CEO

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

1. Highly organized

2. Must have good problem-solving skills

3. Must be able to demonstrate tact, resourcefulness, patience, and dedication.

4. Must be able to accept direction and adhere to policies and procedures.

5. Ability to use good judgment and maintain confidentiality of information.

6. Must work well with others and be a positive motivational team member.

7. Ability to adhere to safety policies and procedures.

8. Excellent verbal and written communication skills.

9. Must have proficient computer skills with, scheduling platform, MS products, EMR software, email.

10. Ability to work well within a clinical team setting.

PHYSICAL DEMANDS: Primarily works inside. Light physical work, sitting, writing, walking, bending, climbing, lifting and carrying items weighing up to 40 pounds. Must possess physical condition adequate for performance of the work. Must possess physical conditioning adequate for performance of the work. Reasonable accommodations will be made to persons with disabilities upon request.

EQUIPMENT USED

1. Computer and various software programs

2. Printer, copy and facsimile

3. Telephone

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Join our team as a Scheduling Coordinator and contribute to providing exceptional care to our patients. Apply today!

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Addiction Medicine
• Primary Care
• Urgent Care

Schedule:

• Monday to Friday

Work Location: In person

Salary : $12 - $14