What are the responsibilities and job description for the Inside Sales/Tel-Sell Representative position at Horizon Beverage Group?
Inside Sales/Tel-Sell Representative
Company Overview:
As one of New England’s leading spirits, wine and beer distributors, Horizon Beverage Group connects a network of makers, retailers and consumers across New England. Now in our fourth generation of family ownership, we employ more than 775 team members throughout Massachusetts and Rhode Island.
As one of New England’s leading spirits, wine and beer distributors, Horizon Beverage Group connects a network of makers, retailers and consumers across New England. Now in our fourth generation of family ownership, we employ more than 775 team members throughout Massachusetts and Rhode Island.
Position Summary:
The Inside Sales/Tel-Sell Representative is responsible for contacting existing customers in predetermined universe to inform them about a product or service, answering questions about products or the company and asking questions to understand customer requirements and close sales.
Primary Responsibilities:
- Contact existing customers to inform them about a product or service
- Fully understand the Horizon portfolio
- Asks questions to understand customer needs and close sales
- Build long term trust and relationships
- Deliver Point of Sale material in person as needed to on premise accounts
- Enter and update customer information in the database
- Take and process orders in an efficient and accurate manner
- Creates and updates activity reports with record of all calls and sales
- Provide back-up support for sales teams during vacations, etc. for off premise accounts
- Identify customers’ needs, clarify information, research concern and provide solutions, cross sell and up sell
- Assist sales reps with will-calls as needed
Position Requirements:
High school diploma or GED
2-5 years’ previous hospitality experience with direct knowledge of wine, spirits and beer required
The ideal candidate will possess patience, persistence and persuasiveness and excellent typing skills. Intermediate/Advanced-level proficiency with Microsoft Word, Excel. Must be detail-oriented, analytical and deadline-driven with the ability to work under pressure. Strong communication skills (oral, written) including the ability to summarize key findings and interact with individuals at all levels.
What We Offer:
Horizon Beverage Group provides benefits, support programs, resources and expertise to help employees live healthier and safer lives. Eligibility for the following benefits depends on employment status.
- Competitive pay
- Medical, dental & vision
- 401(k) Plan
- Paid Holidays
- Generous paid time off policy
- Company paid Long Term Disability
- Company paid Life Insurance
- Employee Assistance Program
- Supplemental Insurance Options
Horizon Beverage Group is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, protected veteran or disabled status.
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