What are the responsibilities and job description for the Medical Front Office Learning and Development Coordinator position at Horizon Health?
Benefits:
- 10.5 Paid Holidays
- Disability and Life Insurance
- Employee Assistance Program
- Vacation Time
- Sick Time
- Medical, Dental, and Behavioral Health Service Discounts
- AFLAC
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Vision insurance
Horizon Health in any Horizon location is seeking a full-time Medical Front Office Learning and Development Coordinator. The Learning and Development Coordinator designs and delivers engaging training programs for new and existing front office employees, fostering skill development and operational alignment. This role involves creating materials, facilitating sessions, monitoring progress, and
collaborating with teams to enhance workflows and ensure training effectiveness. Successful candidates for the should be passionate about providing high-quality, patient centered care. Horizon Health offers a team-oriented work environment focused on meeting the needs of
individual patients while supporting and contributing to the health and wellness of our communities.
collaborating with teams to enhance workflows and ensure training effectiveness. Successful candidates for the should be passionate about providing high-quality, patient centered care. Horizon Health offers a team-oriented work environment focused on meeting the needs of
individual patients while supporting and contributing to the health and wellness of our communities.
Key Responsibilities:
- Facilitate interactive group training sessions in person and via video platforms for new employees that encourage group discussion, collaboration, problem-solving, and skill mastery within a virtual group setting.
- Maintain regular communication with on-site mentors to track the progress of new employees and address training needs.
- Works collaboratively with administrative staff and support teams to enhance systems, promote workflow adoption, and ensure training aligns with operational goals and department needs.
Our Culture:
Horizon Health’s culture is built on the Non-Negotiable attributes of Respect, Teamwork, Accountability, Integrity, Professionalism, and being Rurally Focused — ensuring every team member upholds these attributes daily. The organization values all contributions equally, supports individual growth, and aims to be your "forever employer" that enhances both employee satisfaction and community health outcomes.
