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Residential Aide

Horizon Hearts Inc
Hempstead, NY Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 5/24/2025

Overview
We are seeking a dedicated Residential Aide staff to join our team in providing care and support to residents in a shelter setting. The ideal candidate will have a passion for assisting homeless individuals in a shelter environment.

Job highlights

Qualifications

· Proficiency in English required

· Multi-lingual and proficiency prioritized

· Physical Performance: Ability to lift, carry, and move heavy objects (up to 50lbs), tour entire property, walk distances, and climb stairs (2-4 flights)

· Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications to supervisors and senior staff

Responsibilities

· The Residential Aide Coordinates and ensures the overall safety and security of the facility

· Coordinates and verifies client movement in the facility in conjunction with other operation staff, while also monitoring the client conduct and overall behavior during tour of duty

· As a 24 hour facility, schedules are available during the12am-8am, 8am-4pm and 4-12am.

· The above duties are essential and specific to the successful implementation of this position

· The Resident Aide position ensures the safety and security of all clients, visitors, staff, And property of the agency.

· This Is Accomplished by Performing the Following Functions

· Screens all clients and visitors at the facility

· Enforces and educates clients on Horizon Hearts, DSS policies, rules and regulations.

· Reviews video cameras and monitors area consistently

. Conduct room inspections daily

· Contacts supervisor and/or the proper authorities as needed

· Maintains appropriate documentation accurately throughout shift, i.e., turn-over, census, logs, incident reports, etc.

· Conducts inspections in accordance with Nassau County/DSS standards by physically entering each unit to ensure proper attendance is recorded

· Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake

· Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or HH (logs, notes, incident reports)

· Maintains logs, office, and site in an orderly fashion

· Informs Building Superintendent of work site’s physical condition (i.e.

· Dangerous conditions, possible repair needs, supply needs, etc.)

· Preps vacant units for new placements

· Maintains proper usage of cleaning supplies and inventory, sweep and mop

· Facilitates and documents evacuation procedures, (i.e. fire drills) as directed

· Preform administrative and reception duties at front desk when needed

· At the direction of HH staff, acts as a liaison between the agency and the community at large

· Other duties may be assigned by management as needed to ensure the successful operation of the program

Job description

WHAT DOES HORIZON HEARTS OFFER?

HH Employs a Team of Hard-working, Compassionate People Who Want To Give Back To Others In Their Community. We Are Proud to Offer

· Paid time off

· Personal and Sick Days

· Health insurance

· 401(k) retirement plan

· Pay: $21.00 per hour

Job Summary

The Residential Aide Coordinates and ensures the overall safety and security of the facility. Coordinates and verifies client movement in the facility in conjunction with other operation staff, while also monitoring the client conduct and overall behavior during tour of duty.

Location: Hempstead, NY

Job-related Duties – Essential Functions

These duties are essential and specific to the successful implementation of this position.

The Resident Support Specialist Ensures the Safety and Security of All Clients, Visitors, Staff, And Property. This Is Accomplished by Performing the Following Functions

  • Screens all clients and visitors to the facility.
  • Enforces and educates clients on HH and DSS policies, regulations, and rules with residents.
  • Reviews video cameras and monitors area consistently.
  • Provides limited crisis intervention and de-escalation to residents, when necessary, until HH professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene. Contacts supervisor and/or the proper authorities as needed.
  • Cleaning bathrooms, common areas and or client rooms
  • Maintains appropriate documentation accurately throughout shift, i.e., turn-over, census, logs, incident reports, etc.
  • Conducts inspections in accordance with NASSAU COUNTY/DSS standards by physically entering each unit to ensure proper attendance is recorded.
  • Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.
  • Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or HH (logs, notes, incident reports). Maintains logs, office, and site in an orderly fashion.
  • Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
  • Preps vacant units for new placements.
  • Maintains proper usage of cleaning supplies and inventory.
  • Facilitates and documents evacuation procedures, (i.e. fire drills) as directed
  • Perform administrative and reception duties at front desk when needed.
  • At the direction of HH staff, acts as a liaison between the agency and the community at large.
  • Other duties may be assigned by management as needed to ensure the successful operation of the program.

What do I need to apply?

Education and Experience: High School Diploma or GED preferred.

  • Must be willing to work flexible hours, nights and/or weekends and overtime if necessary.
  • Experience: 1-2 years of experience working in a related field preferred.
  • First Aid/CPR Certification required or needs to be obtained in first 60 days of employment.
  • Communication: Excellent verbal and written communication skills. Proficiency in English required. Multilingual and proficiency prioritized.
  • Physical Performance: Ability to lift, carry, and move heavy objects (up to 50lbs), tour entire property, walk distances, and climb stairs (2-4 flights).
  • Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

DIVERSTY, EQUITY, AND INCLUSION

Horizon Hearts (HH) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. HORIZON HEARTS is committed to diversity, equity, and inclusion.

Job Types: Full-time, Part-time

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Overnight shift
  • Weekends as needed

People with a criminal record are encouraged to apply

Education:

  • High school or equivalent (Required)

Experience:

  • residential aide: 1 year (Required)

Language:

  • English (Required)

License/Certification:

  • CPR Certification (Preferred)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)

Ability to Commute:

  • Hempstead, NY 11550 (Required)

Work Location: In person

Salary : $21 - $22

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