What are the responsibilities and job description for the Community Manager Job at Horizon Land Co Llc in Germantown position at Horizon Land Co Llc?
Job Description
Job Description
The Community Manager is responsible for to overseeing and managing the daily operations, tasks and interactions within their assigned property. This position will also act as a liaison between the company and the community of residents by addressing resident issues and helping meet the needs of their community.
Need to be fluent with speaking Spanish / English
Job Duties for this role include :
Collect rent payments and prepare payments for deposits
Processes and issues lease documentation for new residents.
Provides park rules, and other community literature to new residents.
Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices.
Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts.
Enforce rules, issue violations, and ensure violations are remedied in a timely manner.
Complete and upload all prospect cards and information into rent software
Follow up with prospective clients via phone and email.
Process tenant applications and enter prospect information into tracking system.
Run background checks on new residents.
Show prospective residents’ homes available for sale.
Address resident issues, record resident comments and seek to settle all non-monetary issues.
Keep Manager apprised of appropriate resident relations information.
Provide feedback and recommend improvements to assigned community.
Act as the onsite contact for most 3rd party contractors, and applicants
Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained.
Performs other related duties as assigned.
Required Knowledge, Skills, Abilities
Proficiency in Microsoft Office Suite
Ability to learn and be proficient with operations system.
Proficiency in using computer software
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills
Familiarity of Fair Housing laws in assigned state and county
Excellent customer service and interpersonal skills
Self Motivated
Comfortable being hands on and being on your feet
Bilingual is a must
Physical Job Requirements
Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. 25% or more of the time will be spent walking around assigned properties daily.
Benefits :
401(k) with matching
Health insurances
Life insurance
Holidays and Paid time off
Commission and Bonus Pay
If you are organized, reliable, and have a will to succeed, we would love to meet you!
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