Customer Service Associate

Company Description

Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment.

At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.

www.horizonspecializedmarketing.com

Job Description

Customer Service Associate - Entry Level

If you have great people skills and enjoy working with the public, we want to meet you!


HSMis seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in
a call center environment.  As a result of clients placing a high value
on the more personalized approach and excellent customer service
delivered by the customer service team, there is a new opening for the
expansion of the retail campaign.  



Findlay based HSM is the top marketing
company in quality face-to-face customer acquisition & service. We
are looking for exceptional candidates to join our successful team. 



Servicing retail giants with a smile and a handshake is why the customer
service division has enjoyed unprecedented growth this year. Campaigns
are focused on developing and executing unique, and personable
advertising strategies designed to generate new customers for clients. 

The Goals Are Simple: every consumer must benefit
from the promotions, every client must benefit from the services
provided and every representative must benefit from the training and
team spirit of the company!

The Challenge: We are continuously expanding the
client base as well as the number of territories covered on a National
scale. The current client base is extremely diverse, and operating
territories now stack up to 35 across the nation. These growing retail
marketing campaigns are in need of customer service professionals that
can work on site at the promotional events providing direct customer and
client support through promotional techniques. 

THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES. 

Job Requirements

The Entry Level Customer Service Associate works in an environment
that is centered on being a part of a team and being included in a
family atmosphere.  By bringing together diverse individuals who have an
array of expertise, skills and potential, it helps senior management to
create progressive promotional event solutions for clients. HSM is
looking for key individuals to provide customer service and promotional
knowledge to the existing and future client base. Please keep in mind
the position involves brand awareness & sales within this retail
environment. 

Join a company that invests in its employees and truly wants YOU to succeed!

Benefits of the Entry Level Customer Service Associate Position:

• Comprehensive Paid Training by a National Manager


• Travel allowance


• Opportunity For Community and Charity Involvement


• Flexible Scheduling


• Numerous Advancement Opportunities 

Qualifications

Entry Level Customer Service Associate Qualifications:

• Experience in customer service and associated fields


• Ability to adapt to a variety of people


• Winning attitude and dedication to ensuring customer satisfaction


• Positive attitude and ability to work well within a team environment


• Background in Retail or Restaurant


• Leadership skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

www.horizonspecializedmarketing.com