What are the responsibilities and job description for the Social Community Manager position at Horizontal Talent?
Our client is seeking a Social Manager who will serve as the liaison between the brand and its consumers, creating a seamless digital presence through multi-channel experiences and communications. The ideal candidates will be proactive problem solvers, able to adapt quickly to various situations, and have a knack for starting and participating in culture-driven conversations.
Key Responsibilities :
Curate content for global channels such as Instagram, TikTok, Facebook, Twitter, YouTube, Pinterest, and more
Oversee regional channels, ensuring adherence to global guidelines and supporting local Community Manager execution
Monitor online conversations, participate in them to build brand visibility, and identify relevant discussions outside of brand properties
Assist with social media queries creatively and proactively, serving as the direct answer or the connector to the answer
Collaborate with online customer support for customer service specific inquiries and respond to such inquiries in off-hour situations
Identify and analyze issues, patterns, and trends in consumer conversation
Establish metrics, generate reports, and provide recommendations on a regular basis
Identify and establish partnerships with relevant influencers, user-generated content, and partners
Stay up-to-date on new social media tools, best practices, and best-in-class work
Qualifications :
3 years of experience as a Social Manager and in the social media space
Experience with social media monitoring and analysis, including using relevant tools such as Sysomos, Brandwatch, Social Bakers, and more
Familiarity with social media scheduling tools such as Dash Hudson, Hootsuite, Spredfast, and Tailwind
Excellent communication skills, with the ability to articulate ideas and concepts in written short-form, written long-form, and presentations
Proven abilities in proactive problem solving and goal achievement through non-conventional methods
Excellent copywriting skills (samples may be requested)
This position requires in-office presence three days a week at our client's location. Candidates must complete a background check and drug screen upon offer. This is a six-month role with potential for extension. Join our client's team and help dimensionalize their brand through a consistent tone of voice, integrating and infusing social elements throughout the entire digital ecosystem.
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $17 - $42 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex / gender including gender identity and / or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.
PandoLogic. Keywords : Community Services Manager, Location : BLAINE, MN - 55405 , PL : 596076206
Salary : $17 - $42
