What are the responsibilities and job description for the Sr. Desktop Support/Tech position at Horizontal Talent?
Our client is seeking a dedicated Sr. Desktop Support / Tech to join their team. This full-time, onsite position is based at our client's corporate headquarters and operates between 9 : 00 AM and 5 : 30 PM.
As a Sr. Desktop Support / Tech, you will be responsible for providing exceptional customer service, managing multiple priorities, and adjusting to changing priorities in an executive environment. You will work both independently and collaboratively within our client's team.
Key Responsibilities :
Provide VIP white-glove service to executives
Troubleshoot and support Windows and Mac systems
Utilize Microsoft Office 365, ServiceNow, and Ivanti
Manage time and tasks effectively
Ideal candidates will possess the following skills and experience :
Excellent customer service skills, both verbal and written
Proficiency in Windows and Mac troubleshooting and support
Experience with Microsoft Office 365
Familiarity with ServiceNow and Ivanti is a plus
Ability to manage multiple competing priorities and prioritize effectively
Strong time and task management skills
Please note that successful candidates will be required to complete a background check and drug screen upon offer. We are committed to Diversity, Equity, and Inclusion (DEI) and welcome applications from all backgrounds.
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $14 - $37 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex / gender including gender identity and / or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.
PandoLogic. Keywords : Help Desk Supervisor, Location : MOUNT LAUREL TOWNSHIP, NJ - 08054 , PL : 596746144
Salary : $14 - $37
