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Hospice Liaison

HOSPICE OF EL PASO, INC
El Paso, TX Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/27/2025

Job Description

Job Description

Description :

Hospice El Paso is the oldest and largest non-profit hospice organization in the community. We were founded by El Pasoans for the sole purpose of providing specialized care, comfort and support to persons with a terminal illness, regardless of their ability to pay.

Our main focus is maximizing the remaining quality of life for the dying, while also providing support for their caregivers and loved ones. Specialized teams provide compassionate comfort and care and are comprised of physicians, registered nurses (RNs), certified nursing assistants, social workers, chaplains; plus admissions counselors and support staff.

The majority of these services are provided at home. Hospice care can also be provided in nursing, foster, and assisted living homes; along with rehabilitation centers and skilled nursing facilities.

The “Center for Compassionate Care” is the city's first stand-alone “hospice in-patient facility.” We provide acute hospice care in a quiet and comfortable setting. In this home-like setting, patients receive 24-hours of specialized skilled care when pain and symptoms cannot be managed in a home environment.

Become a part of our team – we are passion-driven and caring professionals, committed to excellence. We are Hospice of El Paso!

As a Certified Nursing Assistant (CNA) at our in-patient unit, you will provide personal care service for the patient at the Center for Compassionate Care on an on-going basis under the guidance and instruction of a registered nurse.

Excellent Benefits Package :

  • Competitive Salary
  • Medical / Dental / Vision Benefits Available
  • Company paid life insurance with additional voluntary life insurance option
  • Employer Match 403(b)
  • Paid Holidays
  • Generous Vacation and Sick Leave

DUTIES AND RESPONSIBILITIES

  • The Senior Hospice Liaison develops and maintains relationships with physicians, discharge planners, case managers, social workers, and other health care professionals who utilize hospice services by regularly scheduling and conducting visits to those referral sources to assist in identifying those patients who may be appropriate for hospice services thereby increasing the number of clients served by the agency / market.
  • Maintain current knowledge of agency / market trends, coverage criteria, and industry changes to ensure compliance with required regulations.
  • Represent the agency at health fairs, other community service functions, and participates in civic and / or community committees as requested.
  • Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.
  • Develops appropriate call plan to achieve pre-established objectives. Conducts a minimum of forty (40) sales calls and presentations each week and generates referrals by building long-term business partnerships.
  • Uses appropriate established techniques for sales calls including opening, probing needs, presentations, handling objectives and closing. Meets admission targets consistently on a monthly and quarterly basis.
  • Maintains key business accounts and builds relationships with prospective accounts by following up with individuals as appropriate.
  • Works with the Director of Marketing and Admissions to establish marketing techniques, strategies and actions as defined by the marketing strategic plan.
  • Establishes and maintains positive working relationships with current and potential referrals.
  • Builds and monitors community, customer, and patient perceptions of Hospice El Paso as a high-quality provider of services.
  • Maintains comprehensive working knowledge of Hospice El Paso markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning.
  • Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should service not be provided by Hospice El Paso.
  • Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel. Monitors and reports cost effectiveness of marketing efforts.
  • Meets weekly, and as appropriate, with the Hospice team to obtain information for use in communication with referring professionals and their staff.
  • Maintains a daily log of contacts, activities, and the nature of discussions.
  • Functions independently, demonstrates personal integrity, flexibility, and the ability to work effectively with other personnel under varying circumstances.
  • Has knowledge of and follows Hospice policies and procedures.
  • Maintains a professional appearance.
  • Displays a consistent positive attitude.
  • Demonstrates Values of Hospice :
  • Adheres to Hospice El Paso Mission and Vision Statement.
  • Performs other duties as assigned.
  • Requirements : Qualifications :

    1. Bachelors degree in marketing, business, or a health-related science (i.e. nursing,

    pharmacy).

    2. Minimum of two years hospice experience preferred.

    3. Minimum of five years' experience in sales or marketing.

    4. Bilingual in the Spanish language preferred.

    Apply Today!

    Please only apply if you meet minimum qualifications.

    We are hiring for this position immediately.

    Hospice El Paso provides equal employment opportunities (EEO) to all applicants for employment in accordance with applicable federal, state and local laws, M / F / D / V; and is committed to providing a workplace free of any discrimination or harassment.

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