What are the responsibilities and job description for the Medical Records Clerk II position at Hospice of Southern Illinois, Inc.?
Essential Functions of the Medical Records Clerk III Position
- Understanding the Hospice of Southern Illinois telephone system to include - answering calls, determining the purpose of calls, forwarding calls to appropriate staff members, taking/delivering messages and answering questions from the caller.
- Competent to welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
- Ability to enter the clinical on-call schedule and update as necessary.
- Effectively utilizes Microsoft Office products to ensure accuracy and timely completion of tasks.
- Working knowledge of process to file records in patient charts (timely and accurately).
- Prepares chart reconciliations and ensures proper closure/storage of charts.
- Ability to sort mail per organizational guidelines.
- Abstracts diagnoses from Suncoast Solutions electronic record and enters in patient chart. Also assigned accurate ICD-10 code.
- Ability to make revisions and updates to the organizational policies and standards of performance.
- Ability to prepare deposit listings for use in bank deposit preparation.
- Ability to perform professional license look up and notify appropriate departments of findings.
- Adaptability - responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and goals.
- Attention to Detail - monitors and checks work.
- Communication - effectively presents information in a clear and concise manner.
- Planning and Organizing - uses systems to organize and keep track of information. Sets priorities with an appropriate sense of what is most important and plans with an appropriate and realistic sense of time demand involved.
- Effective Listening - understanding what others are communicating including restating or paraphrasing one’s understanding of the message.
- Reliability - follows through on all projects, goals, and aspects of one’s job.
- Service - demonstrates a strong commitment to meeting the needs of customers (patients), co- workers and the organization. Plans and organizes time and resources efficiently.
- Problem Solving - demonstrates the ability to identify, design, and contribute to the development of new ideas and approaches that will improve work processes and systems.
- Teamwork - demonstrates the ability to work co-operatively with others in a team environment to establish, build, and maintain positive work relationships and to ensure deadlines, goals, and objectives are met.
- Self and Social-Awareness - demonstrates the ability to recognize one’s emotions and behaviors and their effects and impact on those around us. The ability to be aware of the emotions that others are feeling and to show understanding towards others emotions.
- Exemplifies Hospice of Southern Illinois core values in daily practices.
- Accurate timesheet documentation.
- Appropriately manages Paid Time Off.
- Other duties as assigned.
Insurance and Benefit Information
- Accrual of Paid Time Off (PTO) and Extended Illness Benefits (EIB)
- Blue Cross Blue Shield Healthcare Medical Insurance. Company pays 90% of the employee’s health insurance premiums and contributes 15% towards the health insurance premiums for spouses or children.
- FLEX Spending/FSA for Traditional PPO Health Insurance Plans
- HSAs for High Deductible Health Insurance Plans with an employer contribution
- Blue Cross Blue Shield Dental Insurance
- VSP Vision Insurance
- 403(b) Retirement Plan with a company match up to 3% in 2025.
- BCBS Basic Life and AD&D insurance (Paid for by the company)
- BCBS Voluntary Supplemental Life Insurance for the employee, spouse, or children
- BCBS Short-Term Disability
- BCBS Long-Term Disability (Paid for by the company)
- Employee Assistance Program from Mine & Associates
- Tuition Reimbursement of $3,500 annually after one year of employment for approved courses.
- Student Loan Reimbursement of $2,500 annually after one year of employment
- McKendree University 10% Tuition Discount and SIUE 5% Tuition Discount
- Recruitment Referral Reward Program
- Discounts from select companies (auto, cellphone, etc.)
- Earn Burgundy Bucks which can be spent on items such as clothing and services in the Employee Portal
- Wellness Reimbursement of $200 annually for gym memberships, marathons, and weight loss programs
Medical Records Clerk II Position Summary and Details
- Position Summary : The Medical Records Clerk II shall be responsible for answering the phone and routing calls appropriately. The Medical Records Clerk II will also file all patient forms into the medical records, as well as reconciling and scanning of all patient charts.
- Pay : $19.74 Hourly. Full-Time Non-Exempt Position
- Schedule : 40 Hours Weekly, Monday-Friday 8:30 AM- 5:00 PM.
- Location : Will work at the Hospice of Southern Illinois Administration Building located at 305 South Illinois Street, Belleville, IL 62220. This is not a remote position.
- Hospice of Southern Illinois is certified by the State of Illinois and is in compliance with the registration requirements of the Illinois Equal Pay Act.
- By applying, you are consenting to be contacted via phone call, text, or email regarding your application for this position.
- Benefits and insurance offered include: paid-time off, extended illness benefits, health, dental, vision, life insurance, short-term & long term disability insurance, 403(b) retirement plan. Please see below and the FAQ on benefits on www.hospice.org/careers for additional details and 2025 insurance prices.
- EOE
Medical Records Clerk II P osition Requirements
E ducation
- Graduate from an accredited high school.
- Some college education preferred.
E x perience
- Two years’ experience office environment preferred.
- Knowledge of Windows Operating Systems and Microsoft Office.
- Knowledge of medical record keeping procedures preferred.
- Two years’ experience with telephone system.
Other Qualifications
- Appropriate and refined manners with telephone.
- Accurate and neat with paperwork.
- Ability to stand or sit for long periods of time.
- Good organizational and verbal communication skills.
- Knowledge of office equipment and computer.
- Ability to operate a scanner and navigate a keyboard.
- Excellent multi-tasking skills.
- Knowledge of HIPAA and the importance of maintaining the confidentiality of patient information.
- Ability to do alphabetical and numerical filing of medical records and journal entries.
- Work well with other members of the team.
Physical Requirements: Performs repetitive tasks. Does sedentary work: prolonged periods of sitting. Manual dexterity(eye/hand coordination). Hears alarms and telephone. Requires physical flexibility of bending at knee and stooping to file records occasionally. This position requires clarity of vision >20 inches and <20 feet.
Working Conditions: The Medical records Clerk II spends approximately 99% of his/her time in an air- conditioned environment with varying exposure to excessive humidity and noise. The remaining 1% of his/her time is spent in an automobile that may or may not have heat/air conditioning.
Salary : $200 - $3,500
