What are the responsibilities and job description for the Hospice Patient Care Manager - Admissions & Referrals position at HOSPICE OF THE RED RIVER VALLEY?
Job Details
Description
Our mission: 'To provide comfort and care through life's journey." We offer robust benefits, flexible schedules and a wonderful & growing team.
Join our team today!
POSITION SUMMARY
Admissions and Referrals Patient Care Manager is responsible for oversight of patient care from referral through entire admission process to honor commitment of HRRV to high quality, timely provision of care. Supervises the admission nurses, nurse navigators, intake staff and documentation coordinators. Effectively coordinates daily clinical operations in collaboration with other clinical managers to achieve common goals. Promotes teamwork to generate positive results.
This position is full-time, benefit eligible, and will be based out of our Fargo office location.
KEY RESPONSIBILITIES
- Supervises and coordinates the daily operations of the admission nurses, nurse navigators, intake staff, and documentation coordinators
- Assists with admissions, training, pain and symptom management, and other topics
- Reviews patient eligibility and assists nurses in determining eligibility of patients upon admissions
- Develops and monitors the process for non-admissions, discharges, and revocations
- Completes supervisory visits with admission nurses and nurse navigators; including ride-a-longs as required
- Obtaining orders from physicians, reviewing charts, and gathering additional medical information on patients as needed
- Ensures admission algorithm is followed
- Ensures the nursing clinical guidelines for admission nurses are followed
- Promotes Heart Model standards
- Collaborates with Community Relations Director and Care Consultants to ensure education in the community and facilities is accomplished
- Collaborates with Education team in staff development
- Ensures timely and thorough completion of all employee evaluations and supporting documents (90-day evaluations and annual evaluations)
- Reviews non-admit data to look for trends and opportunities to improve process or provide education
- Participates in development and implementation of admission boot camp training
- Monitor and improve conversion rates and other admission/referral data as relevant
Benefits:
HRRV offers a robust benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, short-term and long-term disability, and a generous time off package.
HRRV has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Pay Range: Starting at $37.27/hour (based on experience) with additional opportunities for monthly bonus based on performance and standards.
Expectations of all HRRV Employees
Support the mission, vision and values through unequaled quality patient care, professional competence, collaboration, communication, innovation, accountability, ownership and provision of support to the entire agency regardless of their primary office location.
Hospice has HEART
Honor - I accept the honor of service to hospice patients, families, and communities.
Excellence - I strive for excellence in my work, as we stand on hallowed ground.
Attitude - I choose a positive attitude at work.
Respect - I treat people with the same respect I wish to be given.
Teamwork - I value everyone’s contribution in delivery of care, operation of the organization and stewardship of our resources.
Qualifications
REQUIRED EDUCATION, CERTIFICATIONS, AND EXPERIENCE
- Current state licensure in North Dakota and Minnesota
- Current drivers license and auto insurance
- Nursing degree required; BSN preferred
- Experience in skilled nursing facility leadership, MDS (minimum data set) and hospice experience preferred
- Communication, organization, prioritization skills
- Ability to direct and develop team members
- Ability to act decisively to effectively deal with changing priorities
- Proven record of innovative clinical and operational leadership and problem solving
- Minimum of five years of clinical practice experience
- Proven ability to achieve strategic objectives
- Exceptional communication and interpersonal skills
Salary : $37
