Drug Alcohol Technician

Full-time, Days, 40 Hours/Week

Responsibilities:

• Answering the phone, scheduling appointments
• Registering patients when they arrive
• Making copies of the documents they bring and ID
• Getting paperwork ready for the next day
• Learning what we need when someone calls in with a work injury, scanning and attaching documents to our EMR and then sending back to client when needed.
• We don’t deal with “regular health insurance” so no need for that kind of knowledge.

Performs a wide variety of activities which may include both direct patient care, as well as office functions, depending on the size of the assigned area. Direct patient care may include working with patients in-person and over the phone, and completing tasks involving the use of assessment, planning, intervention and evaluation skills. All patient care is provided under the direct supervision of the physician and/or mid-level provider. Drug Alcohol Technicians may also engage in reception activities, greeting and assisting patients and visitors, and help complete the business side of a patient visit.

Education

High School Diploma or GED

Experience

Customer service experience - Required

Healthcare experience - Preferred

Certifications, Licenses and Registrations

Certification as an urine DOT substance testing collector within 30 days of employment is required.

Certification as a breathe DOT substance testing collector within 30 days of employment is required.

BLS within 60 days of employment

Physical Requirements:  Patient Care Support

Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000 colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.

Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.

Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.

HSHS requires COVID-19 vaccines or an approved medical or religious exemption for all colleagues. This does not apply to positions that are classified as 100% remote.

HSHS and affiliates is an Equal Opportunity Employer (EOE).

HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits.

• Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.
• Paid Time Off (PTO)  combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.
• Retirement benefits including HSHS contributions.
• Education Assistance benefits include up to $4,000 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.
• Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption   to reimburse application and legal fees, transportation, and more!
• Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!