IT Assistant

IT/DATA Support

Summary/Objective

IT Assistant is afforded opportunities for beneficial, meaningful work experience in multiple aspects of our Company. Areas of opportunity could include;

• Project Coordination: Plans and manages the delivery of technology projects.
• Development: Designs, develops, configures, and tests technology solutions to meet business requirements.
• Business Analyst: Uses knowledge of business processes to analyze options, define requirements, and create functional designs for technology solutions to business problems.
• Data & Analytics: Develops reporting & analytical solutions to turn data into business insights. Includes the management of reusable & consistent data foundations.
• Information Security: Plans and implements security measures to protect HRG against cyber-attacks and ensure the integrity of HRG's data, systems, and networks

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain confidentiality at all times
• Study, observe, assist and learn a variety of task in all areas of IT
• Work productively and professionally with various employees in IT department and company
• Document accomplishments and learned procedures/processes for purpose of self-progress reports
• Ability to work a flexible schedule to include weekends when required
• Willingness to cross-train and provide support in related areas of operations
• Any other duties as assigned by IT Management.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies

• Technical Capacity
• Problem Solving
• Thoroughness
• Time Management
• Communication Proficiency
• Teamwork
• Relationship Management

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, smartphones, and other equipment necessary to install, uninstall, and repair electronics in the restaurants.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds.

Position Type/Expected Hours of Work/Travel

This is a part-time position and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Work schedule is flexible to work around schooling or other activities.

Education and Experience

• Earning an Associate Degree in computer related field, and/or 2 years relevant experience preferred.
• Requires experience with personal computer equipment.
• Preferred advanced personal computer, word processing, spreadsheet, database, and Windows skills.
• Prefer knowledge of how to assemble and disassemble personal computer components, including cabling.
• Excellent oral and written communication skills.
• Must be a team player.
• Must be able to work independently.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Ability to Commute:

• Traverse City, MI 49686 (Preferred)

Work Location: In person

Salary : $18 - $22