What are the responsibilities and job description for the Sales Associate position at Hot Tub & Sauna Shop?
Join our dynamic and growing team as a Sales Associate and help bring excitement to local families by promoting wellness products from a world-leading brand in the hot tub industry! This is an opportunity to work in a fun, high-energy environment where your passion for customer service and wellness will shine. We offer full training on our products to set you up for success.
Your role will be a blend of sales, customer service, and light store upkeep, ensuring every customer has a top-tier experience while also keeping the store running smoothly.
Key Responsibilities:
- Sales: Understand and confidently present the features, benefits, and uses of our wellness products to customers.
- Customer Service: Engage with customers to understand their needs, and provide excellent service for both purchases and returns.
- Water Testing: Test pool and spa water at our water test station, providing recommendations based on the results.
- Merchandising & Stocking: Ensure products are well-displayed and shelves are fully stocked, maintaining a professional and tidy store appearance.
- Teamwork: Collaborate with team members to ensure the store operates efficiently and customers’ needs are met.
- Delivery Assistance: Help carry products to customers' vehicles after purchase.
- Product Knowledge: Continuously learn about our wellness products and sales techniques to improve your selling skills and product expertise.
- Customer Relationship Building: Develop and maintain relationships with customers, generating referrals and positive reviews.
- Store Upkeep: Assist with store maintenance, keeping the store clean, organized, and presentable at all times.
- Social Media (if applicable): Contribute to approved social media content to help promote store events and products.
Qualifications:
- Sales Experience: At least 3 years of documented experience in either B2B or B2C sales.
- Sales Skills: Ability to engage customers, understand their needs, and close sales effectively.
- Customer Service: Strong interpersonal skills and the ability to handle customer inquiries and concerns with professionalism and care.
- Communication: Excellent verbal and written communication skills.
- Math Skills: Basic understanding of business math, including percentages and sales-related calculations.
- Physical Requirements: Ability to lift up to 50 lbs regularly, with the capability to move heavier products (100 lbs) with equipment like dollies and pallet jacks.
- Technology: Comfortable using basic business software and email for communication and sales tracking.
- Education: High school diploma or equivalent.
- Transportation: Reliable transportation to and from work.
- Commitment: Ability to attend occasional overnight conferences and training sessions if needed.
Job Details:
- Job Type: Full-Time
- Pay: $13.00 - $15.00 per hour, with commission opportunities.
- Schedule: 40 hours per week, typically 8-hour shifts, 5 days a week.
- Location: St. George, UT 84770 (Reliable commute required)
- Work Environment: In-person
Perks:
- Training: Comprehensive product-specific training to ensure you're fully equipped to succeed.
- Growth: Opportunity to develop your skills and advance in the company.
- Team Culture: Work in a fun, positive environment where your success is celebrated!
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $12 - $15