What are the responsibilities and job description for the Maitre D position at Hotel Chelsea?
What We Offer:
We offer a competitive wage, alongside an optional 401(k) retirement plan, PTO, and an optional semi-compensated full medical, dental, and vision insurance package. Depending on availability and experience, this position can be part-time hourly or full-time salaried.
About This Role:
The Maitre D’ is responsible for providing warm hospitality to guests, managing reservations and walk-in diners and helping to facilitate the flow of service throughout the night.The Maitre D’ will work to provide impeccable hospitality to each of our clients, working specifically with each individual need to curate the best experience possible.
Specific job duties include, but are not limited to:
- Monitoring the reservation flows for each evening before service
- Preparing for reception and seating arrangements of VIPs, regulars and special occasions
- Having a good grasp of celebrity and VIP identities
- Greeting guests in a professional and appropriately familiar manner
- Taking walk-in reservations, figuring out the best way to seat guests
- Maintaining a waitlist when necessary
- Having thick skin for potentially troublesome guests
What You Bring:
- Minimum of 3 years’ Maitre D’ experience in a high-volume restaurant
- A positive attitude and passion for providing exceptional hospitality service
- A strong working knowledge of various reservations software
- Flexible work schedules: the ability to work night, weekends, holidays, as business permits
- The ability to lift, carry, push, or pull heavy objects, up to 30lbs
- Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time
SHG Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $25 - $40
