Rooms Operations Supervisor (2nd Shift)

Lead with Passion : Rooms Operations Supervisor Opportunity

The Hotel Julien Dubuque is seeking a dynamic and results-oriented Rooms Operations Supervisor to join our team. In this key role, you will play a vital role in ensuring a seamless guest experience by overseeing the smooth and efficient operation of all aspects of our guest rooms.

Responsibilities :

• Front Desk Training & Support : Receive comprehensive training on front desk operations, including guest check-in / check-out, reservations, and guest service.
• Housekeeping Supervision : Oversee and guide the work of housekeeping staff, ensuring guest rooms are meticulously cleaned, well-maintained, and stocked with all necessary amenities.
• Public Area Oversight : Monitor the cleanliness and presentation of all public areas within the hotel.
• Maintenance Coordination : Collaborate with the maintenance department to address any room or public area maintenance issues promptly and effectively.
• Guest Service : Respond promptly and effectively to guest requests and concerns, ensuring their satisfaction.
• Inventory Management : Monitor room inventory and occupancy levels.
• Staff Management : Assist with staff scheduling, training, and performance management within the Rooms Division.
• Safety & Security : Maintain a safe and secure working environment for all staff.
• Continuous Improvement : Contribute to ongoing initiatives to enhance the guest experience and optimize operational efficiency.

Qualifications :

Benefits of Joining Our Team :

Salary : $19 - $21