What are the responsibilities and job description for the Host/Hostess position at Hotel Royer Tapestry Collection by Hilton?
Key Responsibilities:
- Greet and welcome guests as they arrive, ensuring they feel valued and comfortable.
- Manage the reservation system and accommodate walk-in guests in a timely manner.
- Escort guests to their tables and present menus.
- Answer phones, take reservations, and provide information about the restaurant’s menu, hours, and services.
- Maintain an organized waiting list and communicate wait times accurately to guests.
- Communicate guest preferences or special requests to the service team.
- Monitor the dining area to ensure guests are seated in a timely manner and that tables are properly set.
- Assist with setting up the dining area, including arranging tables, chairs, and cleaning as needed.
- Provide assistance to servers and management with guest needs and seating arrangements.
- Uphold all health and safety standards in the dining area.
Qualifications:
- Previous experience in a customer service or hospitality role is preferred, but not required.
- Excellent communication and interpersonal skills.
- Ability to handle a fast-paced environment and manage multiple tasks at once.
- Strong organizational and problem-solving skills.
- Positive attitude and a team-oriented approach.
- Ability to stand for long periods and work in a high-energy environment.
- Must be flexible and able to work evenings, weekends, and holidays.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Urbana, IL 61801 (Required)
Ability to Relocate:
- Urbana, IL 61801: Relocate before starting work (Required)
Work Location: In person
Salary : $15
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