What are the responsibilities and job description for the Busser/Food Runner - Ox + Anchor position at Hotel San Luis Obispo?
COMPANY OVERVIEW
Hotel San Luis Obispo is a modern urban resort that captures the essence of San Luis Obispo. Nestled among the scenic inland hills and inspired by California's vibrant beach towns, our hotel offers a unique blend of relaxation and adventure. We are dedicated to providing an unforgettable experience for our guests.
SUMMARY
The Busser/Food Runner primary goal is to support the Server in serving guests in a warm, accommodating, and professional manner, ensuring total guest satisfaction.
ESSENTIAL DUTIES & RESPONSIBILITIES Include the following: Other duties may be assigned.
- Fulfill guest’s needs politely and courteously.
- Setup and reset tables for service with napkins, candles, tableware and other items.
- Maintain, clean, and restock dining room service stations.
- Polish silverware, glassware, and small ware for the dining room.
- Provide water, bread and coffee service, and refill service.
- Deliver food orders from the kitchen to customers’ tables rapidly and accurately.
- Remove dirty dishes and utensils at appropriate times during service and deliver to dish washing area.
- Inform the restaurant server or manager about customers’ feedback or requests (e.g. when they ask for the check).
- Clean tables between guest seatings.
- Complete side work and closing duties.
- Maintain health and safety regulations at all times.
- Perform all other duties as assigned.
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills/Abilities:
- Authorized to work in the U.S.
- Excellent interpersonal skills and focus on serving customers.
- Written and verbal comprehension of English language.
- Basic mathematics computations.
- Strong sense of urgency.
Work Experience and/or Education
- Must Have High School Education or equivalent.
- Minimum one year experience working in a full-service dining establishment in a bussing or host position.
Physical Requirements
- Ability to deliver orders quickly and accurately.
- Must be able to lift at least 50 pounds.
- Must be 18 years of age or older.
COMPENSATION & BENEFITS
Job Type: Part-Time, hourly
Compensation: $16.50 per hour plus gratuity
Hours: 24 - 30 hours per week
Shift: 3:30 pm to approximately 10:30 pm
Schedule: weekdays, weekends, holidays (must have holiday availability)
The hourly rate listed is the rate Hotel San Luis Obispo reasonably expects to pay for this position.
WORK ENVIRONMENT & PHYSICAL DEMANDS
The Work Environment characteristics and Physical Demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to maneuver through all areas of the restaurant. Requires mobility, prolonged standing, bending, stooping, and reaching; occasionally pulls and/or slides tables and chairs. Requires lifting up to 50 lbs. Must be able to respond to visual and aural cues. Requires hand-eye coordination and manual dexterity. Must be able to tolerate varying stress levels, temperature, illumination, and air quality. Heavy guest contact is required.
*NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of Hotel San Luis Obispo.
Hotel SLO is an equal opportunity employer committed to providing equal opportunities to all employees and applicants without regard to Race, color, Ancestry, national origin, Religion, creed, Age (over 40), Disability, mental and physical, Sex, gender (including pregnancy, childbirth, breastfeed or related medical conditions), Sexual orientation, Gender identity, gender expression, Medical condition, Genetic information, Marital status, Military or veteran status, or any other consideration made unlawful by federal, state, or local laws.
Job Type: Part-time
Pay: $16.50 per hour
Expected hours: 24 – 30 per week
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Referral program
Shift:
- Evening shift
Work Location: In person
Salary : $17
