What are the responsibilities and job description for the Guest Event Team Member position at Hotel Ulysses?
Guest Events Team Member- On Call
ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.
Hotel Ulysses is a place where wanderers from anywhere can come for one-of-a-kind experiences – whether they are popping out of their Baltimore studio for a drink or need a place to stay during their east coast tour. To venture into Baltimore’s rich history and vibrant community by way of the landmark Latrobe building feels only natural — an icon with a checkered past that has been restored to carry on its legacy. Nestled into the neighborhood of Mt. Vernon, the sprawling site houses 116 guest rooms alongside Blooms, an eccentric cocktail lounge, and Ash-Bar, a salon style café. Far from a support for tourists, Ulysses stands firm as a contributor and tableau vivant of Baltimore’s artistic tradition–and its contemporary evolution.
Our ideal candidate
Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Team Members are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Team Members help us to build superior guest experiences
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Event Team Members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Team Members – to get it right for our guests and our business each and every time.
JOB DUTIES
- Reports and takes direction from the Department Manager
- Welcomes each guest personally using enthusiastic words, tone, and body language at all times
- Makes guests feel appreciated through your actions
- Works as a team with all personnel in order to maintain an effective atmosphere and an efficient food and beverage service
- Works with others to keep all areas always cleaned and stocked to the Company’s standards
- Prepares alcoholic and non-alcoholic beverages for patrons of bar
- Inputs orders into computer immediately, collects money from guests and makes change
- Handles cash in accordance with the company cash handling policy
- Arranges bottles and glasses to maintain an attractive display
- Other duties as assigned
PREFERRED SKILLS & Qualifications
- Extraordinary attention to detail
- Proper milk steaming
- Basic mathematical skills and an ability to handle money and give correct change
- Excellent communication skills
- Organizational skills
- Multi-task oriented
- Knowledge of Company’s food and beverage specifications
- Knowledge of workplace safety procedures
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COMPENSATION DETAILS:
- Salary $15-$20 Per Hour
- Part-time
- 2 to 8 shifts on an on call basis
- Gym Membership discount
- Annually: 5 vacation days, 5 paid sick days, 11 paid holidays
- Food & beverage discount and discounted hotel rooms
- Opportunity for growth within Hotel Ulysses and parent company .
Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Experience:
- Cash handling: 1 year (Required)
- Basic math: 1 year (Required)
- Hotel: 1 year (Preferred)
- Events: 1 year (Required)
Language:
- English (Required)
- Bilingual (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Baltimore, MD 21202: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20