What are the responsibilities and job description for the Front Desk Agent position at Hotel?
*Overview* We are seeking a dedicated Night Auditor to join our team at a reputable hotel. The Night Auditor will play a crucial role in ensuring the smooth operation of the hotel during nighttime hours. *Responsibilities* - Conduct night audit procedures efficiently and accurately - Handle guest check-ins and check-outs during the night shift - Respond to guest inquiries, concerns, and requests promptly and professionally - Maintain a clean and organized front desk area - Assist in ensuring the safety and security of guests during the night - Prepare daily reports and complete financial transactions accurately *Experience* - Previous experience in hotel management or hospitality industry is preferred - Proficiency in night audit procedures and front desk operations - Strong customer service skills with a focus on guest satisfaction - Bilingual abilities are a plus - Knowledge of phone etiquette and excellent communication skills - Familiarity with guest relations and providing exceptional service
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Rotating weekends
- Weekends as needed
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Williston, ND (Required)
Ability to Relocate:
- Williston, ND: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18