What are the responsibilities and job description for the Concierge Service Agent position at HOTELS & RESORTS?
Job Opening: Reservation and Concierge Position
We are looking for a dedicated and patient individual to join our team in a full-time Reservation and Concierge role. In this position, you will be responsible for handling calls and explaining our various packages to potential customers, ensuring they receive all the information they need to make informed decisions.
Key Responsibilities:
- Take customer calls and assist with inquiries about our packages.
- Provide clear and detailed information about available services and promotions.
- Handle customer requests with patience and professionalism.
- Collaborate effectively with our team to ensure smooth reservations and customer satisfaction.
- Maintain accurate records of reservations.
Requirements:
- Previous experience in customer service, reservations, or concierge roles is a must.
- Patience and ability to work with all types of customers.
- Strong communication skills and the ability to explain information clearly.
- Team player with a positive attitude.
- Ability to work efficiently in a fast-paced environment.
Additional Benefits:
- Incentive-based pay: Earn additional incentives based on the number of customers who make reservations.
If you have experience in customer service, are a team player, and are ready to make an impact, we'd love to hear from you! Apply now and be part of a dynamic team where your contributions are valued.
Job Type: Full-time
Expected hours: No less than 40 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Liberty, NY 12754 (Preferred)
Ability to Relocate:
- Liberty, NY 12754: Relocate before starting work (Preferred)
Work Location: In person
