What are the responsibilities and job description for the Sales Associates at Boutique Fitness Studio position at HOTWORX Bethesda?
Be a part of the exiting HOTWORX fitness revolution! Our infrared fitness studio brings amazing fitness and health benefits to you and the commumity we serve.
Sales associates are responsible for providing superior customer service, drive traffic into the studio, continually increase the membership base and focus on the retention of current members.
This position is expected to work to 4 pm to 8 pm M-Th, Saturdays 11 am to 4 pm and some Sundays (daytime).
Responsibilities:
- Give tours of the studio to interested and new members.
- Assist in member's purchase of HOTWORX merchandise.
- Maintaining HOTWORX® customer service standards at all times and monitor results using customer satisfaction surveys to acquire direct feedback to make enhancements.
- Always strive for only 5-star online ratings for Yelp, Facebook, Google and other listing sites! 5 stars happen when the studio maintains a culture of supreme customer service and hospitality.
- Consistently maintain a professional appearance by adhering to the HOTWORX® Uniform Policy & Code of Conduct. While on the clock or attending any official studio functions, all staff must wear officially branded tops with official name badges at a minimum.
- Contact leads.
- Attend the HOTWORX table at weekend events such as the Bethesda Farmer's Market and fitness activities.
- Follow general cleaning and maintenance checklists and guides as assigned by management.
- Complete all daily open/closing procedures and checklists for each shift.
- Assist the Manager in creating in-house activities and social events.
- Assist Manager in social media engagement posts, promotions and on-going ad campaigns by providing insight on results, ideas and more to increase traffic and promote online engagement.
Experience:
- Previous experience in a sales role preferred, but not required
- Strong communication and interpersonal skills
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Basic computer skills
- Creating social media on Facebook and Instagram
We offer:
- Competitive compensation package including attractive commissions and bonuses that will drive your compensation up, based on your performance and the studio's performance.
- Opportunities for career growth and advancement
- Training and development programs to enhance your skills
- Employee discounts on products
If you are a motivated individual with a passion for sales and customer service, we would love to hear from you. Apply now to join our A-team as a Sales Associate!
Job Type: Part-time
Pay: $19.00 - $25.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Compensation Package:
- Bonus opportunities
- Commission pay
Schedule:
- 4 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you excited about increasing your earnings with commissions and bonuses?
Ability to Relocate:
- Bethesda, MD 20814: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $25