What are the responsibilities and job description for the Administrative Associate position at Houchens Insurance Group Inc.?
Description
80% Clerical Duties
- Answering incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or department.
- Taking and delivering messages or transferring calls to voice mail when appropriate personnel are unavailable.
- Answering questions about the organization and providing callers with addresses, directions, and other information.
- Sending faxes and retrieving and routing incoming faxes.
- Operating office equipment such as photocopying machines.
- Perform typing, data entry, filing, and other administrative duties as assigned.
- Oversee various office files and provide general office filing support.
- Performing other clerical duties as needed.
10% Customer Service and Teamwork
Greets clients with a welcoming attitude. Works together with the team and with other departments. Volunteers to back up and/or assist others as needed. Manages PTO to work with departmental needs. Completes special projects as assigned by the Manager.
10% Determination
Displays commitment and initiative to meet department and agency education goals as set forth in the education program.
Requirements
Education and/or Experience
•Associate's degree or equivalent from a two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.
Certifications
•Must be to obtain any certifications or training courses required by the organization’s education plan as it pertains to the position.
