Quality Control Specialist

Classification:

Non-Exempt

Reports to:

Director of Operations

EEO Employer/Protected Veteran/Disabled

Job Description

Summary/Objective

The Quality Control Specialist is responsible for performing labor training events on primarily on-site/off-site projects and in an enclosed training facility. Training classes include technical, hands-on training for new students entering their career. The Quality Control Specialist will lead training designed to encompass a variety of construction processes with a focus on low sloped commercial roofing. This position will require generating products and materials needed for the curriculum, delivering online modules, and ensuring the overall training curriculum is delivered and continuously enhanced. Upon the successful completion of the program, students will be Houck-Certified and will have the basic skills necessary for advancement in Houck’s roofing departments.

In addition to training responsibilities the Quality Control Specialist will be required to visit active Houck job sites and inspect the work being performed by Houck. The Quality Control Specialist will examine finished and in process work and generate inspection reports from findings in the field. These findings should also be used in the development of future training.

Essential Functions:

• Deliver both technical and hands-on training classes to experienced roofers and new workers entering the Roofing Industry. Classes may include training in Low Slope (Commercial) products and materials. Teach roofing methods, including installation, repair, and maintenance of different roofing materials.

• Assist the HR Recruiter with recruiting duties in select markets.

• Work with superintendents and foremen to ensure advancement opportunities for employees within the roofing industry.

• Grow curriculum and training materials to cover various aspects of roofing, including safety protocols, installation techniques, and materials knowledge.

• Emphasize and enforce safety regulations and practices to ensure a secure working environment for roofing professionals.

• Instruct trainees on building codes, regulations, and standards related to roofing work.

• Evaluate trainees' progress and performance through assessments and feedback.

• Identify areas for improvement and provide constructive guidance.

• Maintain accurate records of training sessions, attendance, and trainee progress.

• Prepare reports as needed to track the effectiveness of the training program.

• Communicate effectively with trainees, addressing questions and concerns.

• Collaborate with other trainers, professionals, or organizations to enhance training programs (CERTA).

• Perform periodic quality assurance inspections as assigned by the director of operations.

• Interact with foreman and crewmen during assigned quality assurance roof inspections.

• Examine and report on all aspects of installed roofing systems including deficient and superior workmanship.

• Photograph the roof and prepare reports

• Accompany and/or assist the Superintendents on manufacturer roof inspections.

• Assisting Superintendents and Director of Operations with delivery of materials to the jobsite as needed.

Competencies

• Adaptability

• Build Strategic Working Relationships

• Technical/Professional Knowledge & Skills

• Stress Tolerance

• Decision Making

• Communication

Technical knowledge/skills

• Knowledge of the principles, training methods, techniques, roofing tools, equipment, machines, and materials utilized this trade

• Knowledge of general construction and roofing systems

• Roofing Technical Knowledge

• Technical knowledge of low slope systems

• Hands on construction experience

General knowledge/skills

• Knowledge of Microsoft office suite

• Ability to travel frequently and efficiently

• Ability to instruct others in a classroom setting and webinar setting

• Ability to plan and prepare training programs and lesson plans

• Efficient time management skills

• Ability to handle multiple simultaneous tasks within time constraints

• Ability to work independently and creatively

Education/Experience

• Experience as a trainer or contractor

• Bi-lingual Spanish a plus

• 10 years of experience

Dimensions

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full-time permanent positions. We are proud to be an equal opportunity workplace are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Supervisory Responsibility

This position has no supervisory responsibility.

Position Type

Full-Time

Compensation

Hourly

Benefits

Medical/Dental/Vision benefits available after waiting period.

Required Education and Experience

Travel

Occasional travel may be needed to service equipment on job sites.

Other Duties

This job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, activities, and responsibilities may change at any time.

Houck Services, Inc. is an Equal Employment Opportunity employer.