What are the responsibilities and job description for the Customer Sales Support Specialist position at House Buyers of America?
The Customer Sales Support Specialist is responsible for converting incoming prospects into leads. This is a high-volume pre-sales role requiring consistent follow-up with new leads.
What you will do:
- Answer inbound inquiries and prospect calls from web chat and call centers
- Aggressive follow up on “after-hours” or missed calls
- Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers
- Set appointments for Real Estate Consultants to continue the sales process
- Audit leads to ensure they’re followed up on appropriately
- Assign leads that aren’t auto assigned to Real Estate Consultants
- Follow up on aged leads
- Provide general sales support
About You:
- You have 2 years of experience working in a high volume inbound/outbound call environment
- You have followed up on leads to begin the lead qualification process
- You have experience working with consumers/homeowners (preferred)
- You have experience in real estate (preferred)
- You have a Bachelor’s Degree (preferred)
- You have experience in real estate (preferred)
Why we are a great place to work:
- Our company is FULLY REMOTE
- Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment
- Q2 2023 was our most profitable and fastest growing quarter EVER in our entire history!
- Our margins are growing – Our Gross Profit increased 27% in February 2024 vs February 2023!
- We’re continuing our nationwide expansion. Over the last year we’ve expanded to 44 states and Washington DC!
House Buyers of America is a residential real estate investment company founded in 2001 and headquartered in Tyson's Corner, VA. We buy, renovate, and resell a high volume of homes offering a guaranteed, fast, and hassle-free sale to people who want to sell their house without paying a Realtor commission. We have a history of strong growth and success, having bought and sold thousands of houses. Our Company went from $0 to $50 million in annual revenue in its first 3 years in business and won the Ernst and Young Entrepreneur of the Year award. House
Buyers of America is proudly a member of the Inc 5000 list.
House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. www.HouseBuyersOfAmerica.com
Salary : $50
