Associate Director of Clinical Services

Position Summary

The Associate Director of Clinical Services is responsible for directing the day-to-day operations of the agency's clinical counseling services as well as the Clinical program's collaboration with other agency programs and community partners. The Associate Director is responsible for administrative oversight of the Clinical Program, particularly tasks associated with measurement of client outcomes, program standards, and effective delivery of therapeutic services in both shelter and community-based settings. In keeping with the vision and theory of practice established by the Director of Clinical Services, the Associate Director maintains standards of practice and ensures that the goals, objectives, and work product of the program are aligned with the agency mission, advance agency and program strategic goals and are accurately documented according to program standards. The Associate Director is responsible for maintaining program integrity within the agency and in the community.

The primary location of this job is Baltimore City, with occasional travel to satellite locations required. This position includes opportunity for a hybrid schedule.

Essential Duties And Responsibilities

• Develop and implement program goals and objectives.
• Develop and implement staffing plans and professional development strategies.
• Establish, implement, and maintain program standards, policies, procedures and quality assurance.
• Efficiently manage resources, including allocation and utilization of operations and personnel budgets.
• Meet weekly with direct reports in one-on-one and/or team meetings to provide feedback and direction.
• Provide clinical and reflective supervision to other Clinicians as needed.
• Contribute to the promotion of a Trauma-Informed Care model within the Clinical Services program and the broader agency through training, consultation, and policy recommendations.
• Collaborate with the Clinical Supervisor to identify training opportunities as well as develop and implement annual staff training and professional development plans.
• Ensure Clinical Services staff meet professional standards of practice and State licensing requirements.
• Ensure program quality and service targets are met including caseload performance standards as well as documentation and data entry deadlines.
• Ensure data required to analyze effectiveness of programs is current and readily available at all times.
• Ensure programs operate within budget.
• Ensure program staff have the necessary skills and training to adequately meet the daily challenges of their jobs.
• Address crises with clients and challenges with their interactions with staff members are handled swiftly, sensitively, and with the effect of de-escalating the current crisis with least harm to all involved; ensure corrective action plans are implemented to prevent similar crises from occurring in the future.
• Develop individual relationships with service providers and funders and effectively support the services provided.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
  
  

Pay: $80,000 annually

Experience, Education, Certifications/Licenses

• LCSW-C or LCPC license required. A board approved supervisor credential preferred.
• Four (4) years related experience, two (2) in a supervisory capacity.
• Excellent written and verbal communication skills.
• Demonstrated ability to provide leadership that enables staff to consistently meet goals.
• Experience in program design and development preferred.
• Knowledge about the impact of intimate partner violence and/or trauma on victims, children, family systems and child development.
• Demonstrated competence with computer systems including MS Suite and electronic health records.
• Ability to work with people from diverse backgrounds and a demonstrated ability to work collaboratively with peers and community partners.
• Ability to pass a criminal background check.
  
  

House of Ruth Maryland offers a comprehensive Total Rewards Package that will include but is not limited to medical insurance, prescription plan, dental insurance, vision insurance, paid time off, life insurance, 403(b) retirement savings plan, and Employee Assistance Program.

House of Ruth Maryland upholds the mission of the Equal Employment Opportunity Commission by being an Equal Employment Opportunity Employer. All applicants will be considered for employment and will not be excluded because of color, race, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or age.