What are the responsibilities and job description for the Child Services Coordinator position at Housing Assistance?
Summary/Objective
The primary function of the Child Services Coordinator is to lead in planning, implementation, and evaluation of all children services programs including but not limited to, school enrollment, enrichment programs, and developmental programs. As with all shelter staff the Child Services Coordinator is responsible for the development of trusting, supportive and respectful relationships with clients and maintaining a safe and secure work environment.
Essential Functions
· In collaboration with the Operations Director, develop, implement, promote, and coordinate programs for resident children utilizing internal and community-based resources that meet the diverse needs of the client population.
· Engage with families and schools to ensure enrollment and transportation needs of all school age children.
· Record all school enrollment TouchPoints in ETO as required by EOHLC.
· Assist parents with daycare process including but not limited to applying for daycare vouchers and securing daycare placement.
· Maintain an up-to-date list of family service-related resources.
· Establish and maintain positive relationships with child service providers such as Horizons for Homeless Children and WIC.
· Lead program planning for all children service programs. Maintain records for all programs.
· Perform program evaluations for program improvement and determination of success. Reporting and evaluation may include data reporting, attendance records, and written success stories
· Plan, organize and lead occasional outings and field trips.
· Maintain the upkeep of the indoor and outdoor play spaces.
· Collaborate and oversee any volunteers that participate in child programs.
Additional Duties
· Attend meetings with outside agencies as required.
· Other duties as assigned.
Required Qualifications, Education, and Experience
· Bachelor's degree in human service or social science field or 5 years’ experience working with homeless or low-income families.
· Strong written and oral communication, personnel management, and conflict resolution skills.
· Interpersonal skills necessary to deal courteously and effectively with clients, staff, and community professionals.
· Ability to work effectively during a crisis.
· Possess well-developed decision-making skills.
· Computer proficiency with thorough knowledge of MS Word and MS Outlook
· Valid MA driver’s license
Preferred Qualifications, Education, and Experience
· Experience developing, managing, evaluating, and operating programs serving homeless population, particularly experience with homeless families.
· Knowledge of community resources
· Bilingual
Physical and Mental Job Requirements
· Use of and/or subject to:
o Vehicle
o Computers/monitors
· Physical requirements:
o Occasional lifting/carrying up to 25lbs
o Occasional pushing up to 75 lbs
o Occasional pulling up to 75 lbs
o Occasional bending
o Occasional squatting
o Occasional kneeling
o Occasional reaching
o Frequent standing
o Frequent sitting
o Frequent walking
o Constant handwriting and typing
o Constant visual perception
o Frequent visual inspection
o Frequent color distinction
o Constant hearing
o Constant speaking
o Occasional smelling
· Mental requirements:
o Understand and apply routine verbal and/or written instructions
o Understand and apply non-routine verbal and/or written instructions
o Understand complex problems and collaborate to explore alternative solutions
o Organize actions to complete sequential and/or routine tasks
o Organize and prioritize individual work schedule to manage multiple tasks and/or projects
o Organize and prioritize the work schedules of others to manage multiple tasks and/or projects
o Make decisions that have an impact on the individual’s work
o Make decisions that have an impact on the immediate work unit’s operations and/or services
o Make decisions that have significant impact on a department’s credibility, operations, and/or services
o Make decisions that have an impact on the health and wellbeing of clients
o Communicate and exchange routine/basic information
o Communicate and explain a variety of information
o Communicate in-depth information for the purpose of interpreting, and/or negotiating
o Memorization/concentration
o Learning/knowledge retention
o Preparing/analyzing numerical figures
o Emotional/behavioral self-regulation
o Interacting with others
Work Environment
· The functions of this role are conducted in an office and field environment.
Hours of Work
· This role is paid on a salaried basis.
· Typically, full-time salaried employees work 35 hours during Monday through Friday. However, this is a salaried position. Therefore, the individual is expected to work as required to complete the position's duties. This may mean hours beyond 35 per week are required.
AAP/EEO Statement The Housing Assistance Corporation (“HAC”) is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities, and conflict resolution.
It is also the policy of HAC to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
Please tell us of any necessary accommodation required during the application process and/or during employment.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
*Sign on bonus of up to $1,000.*
Salary : $24 - $26
