What are the responsibilities and job description for the Senior Scrum Master position at Housing Authority Insurance Group?
Position Overview
HAI Group is looking for a senior scrum master who combines strategic thinking with close team engagement, is an effective influencer and enjoys being integral in continuous improvement efforts. The senior scrum master serves as a coach with a focus on mindset and behaviors to help teams achieve increasing levels of success.
The senior scrum master should be able to work upward and across teams to build rapport and partner with others to solve common problems. This position requires the senior scrum master to bring knowledge of Agile principles and ceremonies, experiences in collaboration across complex organizations, removing impediments, and ensuring team progress towards their missions and deliverables.
The individual will be part of an IT team supporting a multi-value stream environment and highly visible strategic agenda for the organization. This senior scrum master embodies the departments core values, is team oriented, collaborates, and leads with excellence and innovation. This requires the senior scrum master to have high level of personal accountability, as evidenced by their commitment, resilience, ownership, and mindset toward continuous learning.
Essential Functions
- Builds team collaboration and commitment towards achieving sprint objectives and viewing team needs above everything else
- Protects the team from outside influences to ensure the team remains focused on committed priorities
- Removes impediments, and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement
- Performs evaluations of team progress, pain points, successes and new steps to guide teams in progressive improvements
- Effectively facilitates Planning and Sprint ceremonies to encourage team accountability, self-organization, and empowerment
- Facilitates Retrospectives which generate new ideas for process improvement
- Integral contributing member and active participant of Lean Agile Center of Excellence (LACE)
- Focuses on issues of diverse scope where analysis of situation or data requires an in-depth evaluation of variable factors
- Maintains effective information radiators that aid transparency, and encourage clear communication between the development team, the Product Owner, stakeholders and leadership
- Partners with SAFe POPM and development to ensure the backlog is prioritized based on business value and ready for the teams, manage progress and facilitate release planning
- Directly contributes to the success of the team in feature delivery and achieving commitments
- Must be comfortable communicating with development teams, Product Owners, Product Management, and Senior Management
- Meticulously tracks action items and drives them to closure
- Prepares project status reports, burn down, and provide visibility to management, project sponsors and project stakeholders on overall progress, impediments & mitigation plans
- Exhibits accountability for the overall planning, coordination, execution, and delivery of value for the agile team
- Supports IT Teams and Management to execute strategic agendas.
- Identifies and remediates risks, issues and dependencies
- Engages in Self learning and develops expertise in Agile practices while also educating the team on methods beyond Scrum, such as SAFe, Team Kanban, Flow, Built-in Quality to build high performing teams
- Networks with senior internal and external personnel in own area of expertise
- Self-motivated and able to work independently with day-to-day work and general instructions on new assignments
- Participates in a variety of learning opportunities to maintain knowledge of current and emerging developments / trends
Knowledge, Skills, Abilities :
Knowledge
Skills and Talents
Job Requirements
Work environment & Physical Demands
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Department Overview
HAI Group's Information Technology department is responsible for delivering business solutions through effective program execution of key business and operational initiatives across the organization, following Scaled Agile Frameworks' (SAFe) principle.
The Information Technology Department works closely with internal and external business partners using their subject matter expertise to strategically invest in information systems and infrastructure across the enterprise. Flexible and adaptive to customer needs, the Information Technology Team takes a broad view of the HAI Group enterprise; contributing research and development to strengthen and add value to business operations.
Information Technology develops its team in both the technical and leadership career paths to support customers while meeting the development needs of the team. Highly responsive, the team continually explores best practices and their application to growing the HAI Group enterprise.
Company Overview
HAI Group®[1], is the nation's leading property-casualty insurance company founded by and dedicated to affordable housing organizations. While we are recognized as a pioneer of affordable housing insurance programs, insurance is not our only strength. We protect, preserve, and promote the sustainability of affordable housing with an array of products and services that support the challenges housing organizations face. Besides insurance, we offer risk management services, online training, and consulting services used by more than 1,500 housing organizations nationwide. Headquartered in Cheshire, Connecticut, HAI Group® was recognized as a Top Workplace in 2020, 2021, 2022, 2023 and 2024.
Cultural Objective
HAI Group contributes to a culture that creates a safe and healthy working environment and a space of inclusiveness and belonging for all by : exceeding our customers' expectations, working collaboratively across the organization, embracing diversity, and demonstrating mutual respect and empathy.
HAI Group Benefits and Perks
HAI Group is an Equal Opportunity Employer.
No agency submissions please. Resumes submitted to any HAI Group employee without a current, signed and valid contract in place with the HAI Group Recruiting team for this position will become the property of HAI Group and no agency fees will be paid.
1] HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Risk Retention Group, Inc.; Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Innovative Housing Insurance Company Inc.; Housing Investment Group, Inc.; and Housing Insurance Services, Inc. (DBA Housing Insurance Agency Services, Inc. in NY and MI).
