Operations Administrator

Job Overview
We are seeking a highly organized and detail-oriented Operations Administrator to join our team. This role is essential in performing administrative and management work to support the Operations Division including but not limited to Special Projects, Grants Programs, MTW, RAD etc. to ensure compliance with all required regulations. Operates with significant independence under the direct supervision of the Deputy Director. The ideal candidate will possess strong organizational skills, effective time management abilities, and a commitment to excellence in all tasks.

Responsibilities

• Special Projects: RAD, DSS, Work Number, etc.

• Lead person on MTW (Cheraw): ensure that the overall management and timely implementation as well as compliance reporting is done consistent with the program requirements.

• Prepare statistical reports on vacancies, lease up, occupancy rate percentages, objectives, and a variety of other data for the Public Housing program.

• Gather, organize, research, prepare and submit annually the Agency Annual and Five-Year Plans consistent with HUD requirements.

• Review and make appropriate recommendations for policy revision. i.e. ACOP annually or as needed.

• Collect and catalog for analysis statistical information, demographics or other information as requested.

• Complete the annual flat rents review; make appropriate recommendations for change, submit to supervisor/the Executive Director for board approval.

• Complete the annual utility allowance review; make appropriate recommendations for change, submit to supervisor/the Executive Director for board approval.

• Maintain PIC.

• When changes in HUD requirements occur, responsible for and participate in distributing information regarding changes, adjust auditing factors to include monitoring of changes that have been implemented to ensure ongoing compliance.

• Distribute updates, changes, corrections, or concerns with the SACS (Scott Accounting Computer Services) to Public Housing staff.

• Evaluate reports and analyze data looking for trends and opportunities for

improvement. Make suggestions to supervisor on changes for improvement.

• Provide targeted information in a timely manner to the supervisor/the Executive Director.

• Work with a variety of services designed to deliver homeownership opportunities to housing residents or participants for all Authorities including the Homeownership Program (when program is available)

SUPERVISORY RESPONSIBILITY

• This position directly supervises employees and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and Experience:

• 2-4 years’ degree and 5-7 years’ experience in public housing or progressive work experience in an environment whose business involved gathering, tracking, or dissemination of analytical data; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities, including 3-5 years of progressively responsible administrative and supervisory experience.

• Housing Counselor Certification preferred or ability to obtain within one year of employment as required by the Housing Authority.

Special Qualifications:

• Possession of a valid driver’s license to operate the motor vehicle operated; typically, Class B. Requirement exists at the time of hire and as a condition of continued employment.

• Keep abreast of changes in operating philosophies and policies of the Authority and continually review department policies in order to ensure that any changes in Authority philosophy or practice are appropriately incorporated. Also understand the relationship between operating policies and practices and department morale and performance. Work to see that established policies enhance same.

If you are passionate about providing outstanding support in a dynamic environment and possess the necessary skills to excel as an Operations Administrator, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 4 years (Preferred)

Ability to Commute:

• Florence, SC 29501 (Required)

Ability to Relocate:

• Florence, SC 29501: Relocate before starting work (Required)

Work Location: In person