Coordinated Access System (CAS) Coordinator

TITLE : Coordinated Access System (CAS) Coordinator

Pay Type : Salary

FLSA : Exempt

REPORTS TO : Director of Coordinated Access System (CAS)

COMPENSATION : $62,000 - $72,000

ORGANIZATION SUMMARY

Housing Forward, formally known as Metro Dallas Homeless Alliance (MDHA) is a backbone organization that leads the development of an effective homeless rehousing system. In partnership with 90 public, private, and nonprofit institutions, we make the experience of homelessness in Dallas and Collin Counties rare, brief, and non-recurring. Housing Forward's team members uphold the Organizational values of Teamwork, Equity, Servant Leadership, and Flexibility.

Housing Forward believes that effective solutions to homelessness are created with communities historically impacted by the systems we are attempting to transform. We strongly encourage applications from people who are representative of the culturally and ethnically diverse communities we work with. This includes people who have lived experience of homelessness.

POSITION SUMMARY :

Housing Forward leads the Coordinated Assessment System (CAS) for providers of housing and services to people experiencing homelessness in Dallas and Collin Counties. The CAS includes a Homeless Helpline, standardized assessment protocols, an eligibility and prioritization process, and web-based housing placement tools. The CAS Coordinator will lead management, administration, and continuous improvement of the coordinated access process. This position will be responsible for co-coordinating operations for the CAS and leading operations of the CAS for special populations.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

Under the supervision of the Director of CAS, the CAS Coordinator will :

• Oversee the day-to-day operations of CAS including the management of the CAS queue and referral process in HMIS, and responding to partner issues and referral requests via Spiceworks tickets
• Manage processes and continuously improve CAS components including Homeless Helpline, standardized assessment protocols, eligibility and prioritization processes, and housing placement tools
• Coordinate with other verticals on CAS processes and coordination
• Develop, maintain, revise, and ensure adherence to Continuum of Care (CoC) Program Models, Policies and Procedures, and Written Standards
• Provide training, coaching, and technical assistance to service providers as needed to improve outcomes
• Facilitate relevant coordination meetings with service providers
• Co-facilitate CoC workgroups and assist them to organize, track, and facilitate the completion of tasks in service of CoC priorities
• Stay abreast of national best practices and implement beneficial CAS changes

KNOWLEDGE AND SKILLS :

REQUIREMENTS :

WORK SCHEDULE :

COMPENSATION :

STATEMENT ON DIVERSITY

Employees of Housing Forward are expected to treat all persons with dignity and respect without regard to race, creed, color, sex, religion, disability, mental illness and / or addictions (diagnosed or not), age, national origin, familial status, source of income, criminal background, sexual orientation, transgender, gender identity or gender expression.

For additional questions about the position, please contact the Director of Coordinated Access System (CAS) Rebecca Hickom at Rebecca.Hickom@housingforwardntx.org.

Salary : $62,000 - $72,000