Housing Initiatives Coordinator

TITLE: Housing Initiatives Coordinator

Pay Type: Salary

FLSA: Exempt

REPORTS TO: Senior Manager, Housing Initiatives

COMPENSATION: $62,000 to $70,000

ORGANIZATION SUMMARY

Housing Forward, formally known as Metro Dallas Homeless Alliance (MDHA) is a backbone organization that leads the development of an effective homeless rehousing system. In partnership with 90 public, private, and nonprofit institutions, we make the experience of homelessness in Dallas and Collin Counties rare, brief, and non-recurring. Housing Forward’s team members uphold the Organizational values of Teamwork, Equity, Servant Leadership, and Flexibility.

Housing Forward believes that effective solutions to homelessness are created with communities historically impacted by the systems we are attempting to transform. We strongly encourage applications from people who are representative of the culturally and ethnically diverse communities we work with. This includes people who have lived experience of homelessness.

POSITION SUMMARY:

The Housing Initiatives Coordinator is responsible for supporting the Senior Manager to manage the CoC’s major housing initiatives. This includes mobilizing teams of external stakeholders around housing efforts and managing performance outcomes. This role will also support the Landlord Engagement team, case managers, and property managers with rehousing efforts as needed.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Under the supervision of the Senior Manager of Housing Initiatives, the Coordinator will:

• Support in the design and implementation of workplans for rehousing related functions of the Continuum of Care

• Support in facilitation of Youth Action Board meetings (Requires occasional working evenings)

• Assist in the project management and implementation of major housing initiatives

• Utilize reports to track and report progress on housing goals and initiate improvement strategies with key stakeholders in case conferencing meetings

• Support in the facilitation of CoC housing-related workgroups and assist them to organize, track, and facilitate the completion of tasks in service of CoC priorities

• Facilitate relevant coordination meetings with service providers

• Stay current on leading rehousing practices and federal and local priorities for ending homelessness

• Develop and maintain key stakeholder relationships

• Manage and anticipate intersections between the Housing Initiatives Team and other verticals

• Identify areas for improvement and provide coaching related to best practice housing interventions to service providers

• Provide in person and/or virtual technical assistance to service providers as needed to improve housing outcomes

• Participate in agency and community meetings as applicable to the role

• Utilizes systems like HMIS, Excel, Padmission, or Green River to support the needs of the Housing Initiatives Team

• Other duties as assigned

KNOWLEDGE AND SKILLS:

• Microsoft Office Proficient

• Access to Reliable Transportation

• Exhibits professional and positive conduct when interacting with board members, volunteers, community leaders and the general public, as well as internal staff.

• Displays strong organizational skills and ability to prioritize multiple tasks and assignments, including responding to urgent requests as needed.

• Demonstrates high attention to detail.

• Ability to work in a fast-paced environment.

• Outstanding flexibility: must be able to work under stress and reflect at all times, a positive can-do attitude and the best image of the organization.

• Acts in a self-directed manner with little or no supervision.

• Excellent standards of customer service and professional communication

• Able to work with individuals who have lived experience with homelessness, including young adults

• Able to work at an appropriate pace, while maintaining accuracy.

REQUIREMENTS:

• 3 years of relevant work experience.

• Must have reliable transportation, valid state issued driver’s license and car insurance. Travel throughout Dallas and Collin Counties is required, as needed.

• Limited requirements, must be able to maintain files and lift objects that weigh up to 25 lbs.

WORK SCHEDULE:

• Housing Forward considers normal hours of operation Monday – Friday from 8:00am - 5:00pm. Some night and weekend meetings might be required to meet the need of partner agencies, property owner schedules or to represent Housing Forward at community meetings.

• Current Housing Forward guidelines state that employees must work at least 3 days per week in the office, but this is subject to change.

COMPENSATION:

• The salary for this position is $62,000 to $70,000.

• Housing Forward has a flexible PTO policy for all full-time employees. The office is officially closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, & Christmas Day. Housing Forward has MLK Jr., Juneteenth, and Election Day as Days of Service.

• This position is eligible for employer-provided benefits including:

• Employer matched 401k retirement

• Medical/Dental/Vision insurance options available with employer assistance

• Employee Assistance Program

• Employer paid short- and long-term disability insurance

• Basic life insurance.

• Housing Forward will provide a laptop. We will additionally provide the applicant with a phone and/or hot spot if needed.

STATEMENT ON DIVERSITY

Employees of Housing Forward are expected to treat all persons with dignity and respect without regard to race, creed, color, sex, religion, disability, mental illness and/ or addictions (diagnosed or not), age, national origin, familial status, source of income, criminal background, sexual orientation, transgender, gender identity or gender expression.

For additional questions about the position, please contact Leah Williams, Senior Manager of Housing Initiatives at Leah.Williams@housingforwardntx.org.