Data Specialist

Data Specialist

Housing Matters partners with individuals and families to create pathways out of homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief, and non-recurring.

As part of the Housing Matters Information Systems team, the Data Specialist supports the Data Analyst and Director of Information Systems by assisting with data entry, reporting, and data quality for supportive services programs. This role also supports Salesforce administration duties for our Community Engagement team.

Hours and Benefits

• The Data Specialist is a full-time remote, hourly, non-exempt position, eligible for our generous benefits plan:

Benefits Summary:

• 6 Medical plans - 100% employee coverage
• Dental - 100% employee coverage
• Vision - 100% employee coverage
• Life insurance (UNUM) - 100% employee coverage
• Chiropractic and Acupuncture (for those who elect medical insurance) - 100% employee coverage
• 403b Retirement Savings matched up to 3% dollar-for-dollar with no vesting period
• Employee Assistance Program (EAP) and Travel Assistance
• PTO: 20 days annually, 1 paid floating holiday, 9 paid holidays

Wages

Pay Band 2

$25.53 $26.81 $28.15 $29.56 $31.04 $32.59

Data Specialist Starting Wage (DOE)

$25.53 $26.81

Preferred Experience/ Education Requirements

• Bachelor’s Degree or sufficient experience preferred
• 2 years of relevant experience preferred
• Experienced user of Microsoft Office and Google Suite
• Experience with fundraising tools (E.g.: Classy) preferred
• Experience with Homeless Management Information Systems preferred
• Experience with Salesforce Administration
• Experience navigating Windows-based databases

Thorough knowledge of:

• Issues affecting families and individuals experiencing homelessness
• Data entry and analysis
• Creating Tables, charts, and using BI tools like Looker Studio.
• Excellent computer skills; able to expertly navigate Google Suite, Microsoft Office

LICENSES / DESIGNATIONS / CERTIFICATIONS:

• Salesforce Administrator certification preferred

Typical Job Duties:

• Maintains dashboards for Programs and Community Engagement, completing routine data uploads and modifying data visualizations
• Prepare or design reports for staff, funders, and external agencies as needed
• Create and maintain tracking spreadsheets, forms, and dashboards
• Assist with the rollout and user support of data-tracking tools such as Google Sheets, Google Forms, Looker Studio, MaintainX, and Excel.
• Routinely review program data quality and work with program managers to fix errors.
• Provide user support for databases, including HMIS and Salesforce.
• Assists with Salesforce user management, permissions management, custom fields, workflows, and reporting
• Clearly communicate analysis results and data cleanup needs to stakeholders

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

All qualified applicants will receive consideration for employment at Housing Matters without regard to race, color, creed, religion, national origin, ancestry, physical or mental disability, medical condition (including cancer-related and genetic characteristics), marital status, sexual orientation, age (over 18), veteran status, gender, pregnancy, or any other non-merit factor unrelated to job duties. Such action shall include, but not be limited to, the following: recruitment; advertising, layoff or termination, rates of pay or other forms of compensation, selection for training (including apprenticeship), employment, upgrading, demotion, or transfer.