Director of Community Education

Director of Community Education

Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief and non-recurring.

Reporting to and working in close collaboration with the Chief Impact Officer, the Director of Community Education is responsible for the continued growth, enhancement, and implementation of all Housing Matter’s educational offerings to the public, including adult and youth education, events, specialized group visits and tours, interpretation, and educational outreach. This person will manage two direct reports: a Community Education Specialist and the Lived Experience Advisory Group Manager. The Community Education team is responsible for providing mission-focused educational experiences to a diverse and growing community.

Hours and Benefits

• Director of Community Education is a full-time, exempt position, eligible for medical, dental, vision, 403b, and our generous PTO plan.
• Benefits Summary:
  • 6 Medical plans - 100% employee coverage
  • Dental - 100% employee coverage
  • Vision - 100% employee coverage
  • Life insurance (UNUM) - 100% employee coverage
  • Chiropractic and Acupuncture (for those who elect medical insurance) - 100% employee coverage
  • 403b Retirement Savings matched up to 3% dollar-for-dollar with no vesting period
  • Employee Assistance Program (EAP) and Travel Assistance
  • PTO: 20 days annually, 1 paid floating holiday, 9 paid holidays
• Regular hours are Monday through Friday. Occasional evenings and weekends may be required.

Wages

Director of Community Education Pay Band

$89,915 $94,411 $99,132 $104,088 $109,293 $114,757

Director of Community Education Starting Wage (DOE):

$89,915 $94,411

Preferred Experience and Education Requirements

• The equivalent of three years of progressively responsible experience in performing job functions related to this description
• Minimum of a Bachelor's degree in education, community services, museum education, public administration, or related field or equivalent experience. Experience creating and delivering successful, engaging, and mission-related programs in a non-traditional educational environment.
• Proven track record of development, funding, marketing, and managing well-attended, successful programs and events. Demonstrated ability to create original content and programming, including classes, events, interpretive content, etc.
• Minimum of five (5) years in a senior-level management role. Experience contributing to a senior management team in a collaborative work environment.

Thorough Knowledge Of:

• Knowledge of procedures, practices, and methods in planning, evaluating and designing educational programs and services.
• Knowledge of procedures, practices, and methods in planning, implementing and evaluating effective community relations and communications.
• Comprehensive knowledge of community education.
• Verbal and written communication, communication with tact, discretion, and a sense of collaboration and consensus-building
• Tech skills, including high proficiency in Microsoft Office Suite, Asana

Ability To:

• Stay engaged and optimistic in a politically charged and sometimes negative community environment.
• Utilize strong public and interpersonal communication skills.
• Communicate effectively and respectfully with people of diverse lifestyles, backgrounds, ethnic and cultural groups
• Handle multiple projects under time and resource pressure.
• Be a self-starter with the ability to prioritize among competing goals and initiate process improvements.
• Remain goal-oriented while not losing sight of details.

Special Requirements

• Possession of a valid California Class C Driver's License may be required for certain positions when driving a personal or company vehicle is considered a necessary function and duty of the job.

Essential Functions:

• Works with the Community Engagement team to create cutting-edge, mission-related programming. Oversees the education department including community education programs; outreach education; specialized group visits and tours; interpretation; archives; public educational events; and exhibitions.
• Oversees and administers the development, operation, registration and on-going assessment of education initiatives, classes, programs, and activities. Monitors program operations with respect to community needs, interests, participation and program resources.
• Supervises, trains, and provides professional development for the education team.
• Designs and executes the development of a master education and interpretive plan and work toward strategic growth in the department to engage diverse audiences.
• Evaluates all programs for efficacy, ROI, mission support, and community impact.
• Identifies and seeks out resources available in the community, private organizations or governmental agencies that can be used to improve and enhance the services provided by and through community education.
• Collaborates with, fosters and encourages community involvement and support in the development and evaluation of community needs and department programs and services.
• Promotes, advertises and engages in public relations activities to promote the programs and services of Housing Matters’ community education.
• Develops, motivates, and fosters collaborative relationships both inside and outside of the organization.
• Aligns curriculum and outcomes, and adjusts curriculum, as needed.
• Provides general support to the education team as necessary including leading classes, tours, and workshops, covering events, and assisting with exhibit fabrication as needed.
• Serves on Housing Matters’ leadership team, and participates in long-range planning and the design and implementation of programs and projects.
• Supports and facilitates positive interaction with others by demonstrating: individual maturity; respect for others; a team-centered approach; maintenance of confidential information; and, an appreciation of an inclusive workplace and community.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

All qualified applicants will receive consideration for employment at Housing Matters without regard to race, color, creed, religion, national origin, ancestry, physical or mental disability, medical condition (including cancer-related and genetic characteristics), marital status, sexual orientation, age (over 18), veteran status, gender, pregnancy, or any other non-merit factor unrelated to job duties. Such action shall include, but not be limited to, the following: recruitment; advertising, layoff or termination, rates of pay or other forms of compensation, selection for training (including apprenticeship), employment, upgrading, demotion, or transfer.