What are the responsibilities and job description for the Housing Specialist I - Temporary Staff (Affordable Housing Experience Required) position at Housing Opportunities Commission of Montgomery...?
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County’s need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
This is a temporary professional staff position responsible for determining eligibility and continued participation for Housing Choice Voucher applicants and families.
Duties includes:
- Interviewing clients, certify, recertify annuals and interims, processing rent increases requests.
- Negotiating rent amounts with landlords.
- Completing data entry, advising participants and landlords of program rules and regulations.
- Provide customer service to internal and external customers.
- Market the housing choice voucher program.
- Prepare reports in accordance with mandated deadlines.
- Monitor clients for compliance.
- Submit referrals as needed.
- Perform other related duties as assigned.
- Incumbent must have transportation as this position may require travel between multiple offices.
Minimum Qualifications:
Education:
- Requires a Bachelor’s degree in Public Administration, Sociology, Government, or a related field.
Experience:
- One (1) year of experience in affordable housing or customer service.
Knowledge, Skills & Abilities:
- Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state, and local landlord-tenant laws are necessary.
- Strong communication skills and good customer service are required.
- Must obtain program certification within six (6) months of hire.
- Experience in Housing Choice Voucher, Tax Credit or other subsidized program is a plus.
- Must have great and written communication skills.
- Must be proficient in Microsoft Office Suite (Word, Excel, and PowerPoint).
An equivalent combination of education and experience may be accepted. Low-income residents in Montgomery County with the above qualifications are encouraged to apply.
HOC is an equal-opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records to determine employment suitability. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- in affordable housing or customer service: 1 year (Required)
- Housing Choice Voucher: 1 year (Required)
- Microsoft Office (Word, Excel and PowerPoint): 1 year (Required)
- Google Suites: 1 year (Required)
Language:
- English and Spanish (Preferred)
Ability to Commute:
- Gaithersburg, MD 20877 (Required)
Ability to Relocate:
- Gaithersburg, MD 20877: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25
