What are the responsibilities and job description for the Clinical Services Manager position at Housing Services - VOA Mid-States?
POSITION TITLE : Clinical Services Manager
LOCATION : Louisville, KY
STATUS : Full Time, Salaried, Exempt
PROGRAM : Addiction Recovery Services
REPORTS TO : Director of Addiction Recovery Services
INTRODUCTION :
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS :
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following :
Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
- Loan forgiveness options through federal programs
National Health Corp & Public Service Loan Forgiveness)
Work Culture
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
DE&I Committee
Retention Committee
Training & Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development
JOB SUMMARY AND QUALIFICATIONS :
The Clinical Services Manager is responsible for the overall management of the residential, intensive outpatient program and aftercare for addiction recovery services and for ensuring that the services offered meet BHSO, AODE, and all other funder and regulatory guidelines, as well as all billing requirements including reviews with managed care companies, as needed.
WHAT YOU SHOULD HAVE FOR THIS ROLE :
A minimum Master's Degree with CSW / MFT / LPCA, LCSW / LMFT / LPCC preferred. Two years supervisory experience. The position requires demonstrated ability in the following areas : program development and
management; public relations; budget development and management; organizational management; facility maintenance; strong clinical skills; crisis intervention; critical thinking skills; and case management. Good written and verbal communication skills are essential. Demonstrates knowledge of Medicaid procedures for Addiction Recovery Services. Has strong computer skills.
RESPONSIBILITIES :
1. Provides strong visible leadership in the implementation of residential, intensive outpatient program and aftercare programing for addiction recovery services.
2. Secure and assure compliance with State Licensing Regulations (908 KAR). License, including, but not limited to, ensuring that all program staff have required training.
3. Supports and maintains the addiction recovery services Policy and Procedures Manual
4. and ensures staff compliance.
5. Supports and maintains the addiction recovery services program handbooks and manuals.
6. Coordinates and evaluates all treatment services (including drug testing, clinical referrals, individual / group counseling sessions, family sessions, education series and aftercare referrals).
7. Provide monthly supervision to clinical therapists, facilitate all staff meetings and oversee scheduling.
8. Ensures the maintenance of the interior and exterior of the building in compliance with fire safety and health standards.
9. Develops and implements an active public relations function, by working with External Relations Department.
10. Along with the Director, develops and implements a yearly strategic plan for the addiction recovery services which outlines program goals and objectives.
11. Along with the Director, develops and adheres to a yearly financial budget.
12. Represents addiction recovery services in appropriate local committees.
13. Provides crisis intervention and assists in emergency consultation as needed.
14. Submits monthly and quarterly reports.
15. Completes quarterly PQI reports for ARS Louisville residential programs
16. Ensures 24-hour on call services.
17. Supervises Residential, IOP, Aftercare and PRN Clinicians within Addiction Recovery Program
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Required
Preferred
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