What are the responsibilities and job description for the Program Assistant position at Housing Works?
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Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU
Compensation Range: $19/hr - $21/hr commensurate with experience.
Overview:
The Program Assistant is responsible for various clerical and administrative tasks. Responsibilities include completing census reports, completing and tracking internal work orders, generating reports, processing invoices, creating payment requests, and handling W9 forms to request new vendor codes. The Program Assistant ensures that medical, social, personal, and financial information relating to each client is kept confidential and made available only to authorized people.
Responsibilities:
Primary:
- Take minutes during daily Huddles and disseminate to the hotel staff.
Secondary:
- Process invoices for the program.
Other functions that may be required with this position include:
- Develop and maintain an effective inventory of office and residential furnishings, office supplies, client supplies, and program equipment, and submit purchase requests, as needed.
- Ensure that Human Resources Department notices and documents are properly posted at the hotel.
- Ensure that all required notices and documents required by the NYC Department of Buildings, Housing Preservation and Development, Division of Housing and Community Renewal, and other city agencies are properly posted in the hotels.
- Write and distribute memos and flyers to hotel program clients.
- Organize meetings and take detailed minutes.
- Write and distribute emails, memos, letters, faxes and forms.
- The Program Assistant performs other administrative tasks assigned.
- Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.
Key Performance Indicators:
- Track the percentage of projects completed successfully and on time.
- Evaluate the effectiveness and clarity of communication with clients, vendors, and team members. Measure the ability to maintain organized records and manage work orders efficiently.
- A High School Degree or GED, plus a minimum of three (3) years of office experience.
- Bachelor’s Degree is a plus.
- Experience with and proven commitment to working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.
Essential Physical Demands/ Working Conditions:
- Able to lift 10 lbs.
- The Program Assistant position is one which requires the staff person to be present in the program site 100% of the time.
- Typically works in an office setting with frequent distractions such as noise, interruptions, and congested work areas.
- Dependable and flexible.
- Able to maintain a high level of client confidentiality.
- Excellent internal and external customer service skills and strong interpersonal skills. Thorough knowledge of general office practices and procedures
- Considerable knowledge of office record keeping and reporting practices and procedures.
- Proficient with the MS Office Software programs including Outlook, Word, Excel and Power Point.
- Ability to type at least 40 words per minute.
Salary : $19 - $21