What are the responsibilities and job description for the On-call Crisis Response Advocate position at HOUSTON AREA WOMENS CENTER?
Job Details
Description
Being a on-call Crisis Response Advocate provides crisis intervention, emotional support, danger assessment, safety planning, shelter placement, and information and referral to domestic and sexual violence survivors through hospital accompaniment, 24-hour hotlines, and chat.
Your Schedule:
- On-call Schedule: One week per month
- On-call hours from 6 p.m. to 6 a.m., Monday through Friday, and 24-hour availability on Saturday and Sunday.
- Work Model: hybrid
- Local Travel:100%, as need for hospital accompaniment while on shift
Our Total Compensation Package:
- Hourly Compensation: $17.02
- Additional Compensation: $10 per day for each day on-call
- Pay schedule semi-monthly
- Employee Assistance Program
Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.
Qualifications
The Requirements We are Seeking:
- Bachelor’s Degree in Social Science, Psychology, Counseling, Sociology, Social Work, Criminal Justice, or Public Health
- A minimum of one year of experience working with survivors of domestic and sexual violence, or social services setting working with vulnerable populations with clients from diverse backgrounds.
- Intermediate Proficiency within Microsoft Office, specifically Teams, Outlook, Excel, and Word.
- Bilingual in both English and Spanish, preferred.
- You have a valid Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation
What you Deliver in this role:
- You will provide hospital accompaniment, crisis intervention, emotional support, case management, information & referral, education, support, and advocacy to survivors of domestic and sexual violence at local hospitals and via nurse line as needed.
- You will provide crisis intervention, emotional support, case management, information & referral, education, support, and advocacy to survivors of domestic and sexual violence via 24 crisis hotline and chat as needed while on standby for hospital visits.
- You will conduct danger assessment and creates safety plans with survivors in high-risk cases.
- You will communicate with on-call staff including Supervisors, Crisis Hotline/Chat Counselors, SANE nurses, law enforcement, and community partners.
- You will coordinate shelter placement and emergency transportation of clients as needed with Hotline and Shelter team.
- You will attend mandatory monthly meetings and training with Manager of Hospital Accompaniment & Crisis Intervention Services, All Department Staff Meetings and/or meet as assigned.
- You will do mandatory Reporting: report suspected and prior abuse/neglect to either Child Protective services or Adult Protective Service when appropriate.
- You will maintain sufficient inventory at all times while on-shift of information packets and clothing for clients. Supplies provided by agency.
- Other duties/projects may be assigned. Should such duties become routine, the job description will be reviewed and revised.
What Skills and Assets you bring, and more:
- You have excellent attention to details.
- You demonstration of professional objectivity and appreciation for confidential information.
- You have the ability to follow instructions and to adhere to policies and procedures.
- You have the ability to prioritize tasks to meet individual and team deadlines.
- You have skills in crisis intervention and conflict resolution with children and families.
- You have a growth mindset and is a good team player.
- You have strong communication skills, both verbally and in writing.
When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.
Salary : $17
