What are the responsibilities and job description for the Bilingual Switchboard Operator (Spanish/English) position at Houston Gateway Academy, Inc?
Company Overview
Houston Gateway Academy Charter Schools is an open-enrollment charter school that has been dedicated to providing quality education since 1999. With a commitment to serving a diverse student body of around 2,000 scholars from PK-3 through 12th grade, we strive to create an inclusive and supportive learning environment.
Summary
As a Switchboard Operator at Houston Gateway Academy, you will be the first point of contact for our school community, ensuring effective communication and support for students, parents, and staff. This role is vital in maintaining the smooth operation of our front desk and contributes significantly to our mission of fostering a welcoming educational environment.
Responsibilities
- Answer incoming calls and direct them to the appropriate personnel or department.
- Greet visitors and provide them with information about the school.
- Manage front desk operations, ensuring a professional and welcoming atmosphere.
- Perform clerical duties such as filing, data entry, and maintaining records.
- Assist with dispatching messages and coordinating communication between staff members.
- Handle inquiries from parents and guardians with courtesy and professionalism.
- Maintain phone etiquette while managing multiple calls efficiently.
- Support administrative tasks as needed to enhance overall office operations.
Qualifications
- Bilingual or multilingual skills are essential for effective communication with our diverse community.
- Proven experience in administrative roles or front desk operations is preferred.
- Strong clerical skills with attention to detail in data entry tasks.
- Excellent phone etiquette and interpersonal communication skills.
- Ability to manage multiple tasks while maintaining a professional demeanor.
- Familiarity with dispatching or coordinating communications is a plus.
- Proficient typing skills to support various administrative functions.
If you are passionate about education and possess the skills to enhance our school's communication efforts, we invite you to apply today and become an integral part of the Houston Gateway Academy team!
Job Type: Full-time
Pay: $17.50 - $18.50 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Physical Setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $19